Solutions Operations Lead

2 weeks, 4 days ago
Full-time
Senior
Project and Program Management
Aledade

Aledade

Aledade collaborates with independent practices, health centers, and clinics to establish and manage Accountable Care Organizations (ACOs) that prioritize primary care, enabling physicians to enhance patient care while maintaining their independence in...

Health Care Providers & Services
1K-5K
Founded 2014
$686M raised

Description

  • Analyze contract prioritization frameworks and map them to eligible solutions to maximize performance outcomes and resource utilization.
  • Develop systematic approaches for aligning high-priority contracts with optimal solution delivery models.
  • Monitor solution assignments and adjust them based on contract performance data and strategic priorities.
  • Create and maintain solution-to-contract mapping documentation, SOPs, and workflows.
  • Conduct portfolio analysis to identify optimization opportunities, gaps, and alignment with business objectives.
  • Maintain a holistic view of solution offerings, including performance metrics and capacity utilization.
  • Prepare executive reports with portfolio performance insights and strategic recommendations.
  • Serve as the operational bridge between contract prioritization and solution delivery teams.
  • Collaborate with capacity planning teams to align solution rollouts with available resources and operational capabilities.
  • Partner with stakeholder teams to ensure seamless solution delivery.

Requirements

  • Bachelor’s degree in Business Administration, Healthcare Administration, Operations Management, or a related field.
  • 5+ years of experience in portfolio management, operations, or solutions management.
  • Experience working in matrix organizations with complex stakeholder management.
  • Strong analytical and problem-solving skills.
  • Experience working in fast-paced, growth-oriented organizations.
  • Strong organization and time management skills with high attention to detail.
  • Strong written and verbal communication skills, including the ability to document SOPs/processes and clearly share data outputs with different audiences.
  • Ability to work independently and collaboratively.
  • Advanced proficiency in data analysis tools.
  • Healthcare industry experience, particularly in practice management or patient solutions, preferred.
  • Project Management Professional (PMP) certification, preferred.
  • Background in healthcare operations or clinical workflows, preferred.

Benefits

  • Flexible work schedules and remote work options for many roles.
  • Health, dental, and vision insurance paid up to 80% for employees, dependents, and domestic partners.
  • Robust time-off plan, including 21 days of PTO in the first year.
  • Two paid volunteer days and 11 paid holidays.
  • 12 weeks of paid parental leave for all new parents.
  • Six weeks of paid sabbatical after six years of service.
  • Educational Assistant Program and Clinical Employee Reimbursement Program.
  • 401(k) with up to 4% match and stock options.

Interested in this position?

Apply directly on the company website

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