RemoteLeaf Logo
Log in Sign up

Staff User Researcher

1 month, 1 week ago
Anywhere
Full-time
Lead
UX Researcher
Design and User Experience
Apply Now
Buyers Edge Platform

Buyers Edge Platform

Buyers Edge Platform provides data and software tools designed to enhance efficiency, optimization, and transparency within the foodservice supply chain, enabling operators and manufacturers to reduce costs and improve operational effectiveness.

IT Services
251-1K
Founded 2018
View All Jobs 14

Description

  • Define and execute the vision, strategy, and operating model for research at Buyers Edge Platform.
  • Design scalable research operations across seven product lines with different maturity levels, users, and business models.
  • Establish core research systems and standards, including a repository, intake and prioritization process, governance, quality standards, participant recruitment, and data privacy practices.
  • Partner with design leadership to shape the roadmap and long-term plan for growing research as a strategic capability.
  • Coach and enable the design team through workshops, critiques, office hours, frameworks, templates, and toolkits.
  • Model strong research craft while helping designers confidently own appropriate research work.
  • Lead complex and ambiguous research initiatives that inform product direction and executive decisions.
  • Synthesize insights across products to identify patterns, opportunities, and strategic recommendations.
  • Translate research findings into narratives that drive alignment and action.
  • Partner with Product, Design, and cross-functional leaders to ensure research influences roadmaps and decision-making.
  • Establish research as a trusted strategic voice and advocate for user-centered thinking across the organization.

Requirements

  • 8–10+ years of experience in user research, ideally in B2B SaaS or enterprise software.
  • Experience building research practices, systems, and team capability from scratch.
  • Deep expertise in both qualitative and quantitative research methods with strong judgment on when to apply them.
  • Experience designing scalable research operations, including repositories, panels, governance, and intake processes.
  • Strong coaching and enablement skills.
  • Proven ability to influence product and design strategy through research insights.
  • Comfort with ambiguity and leading without predefined structure.
  • Excellent communication and storytelling skills for technical and non-technical audiences.
  • Strong cross-functional partnership and collaborative leadership skills.
  • Experience in private equity-backed or multi-product environments is preferred.
  • Background in food service, hospitality, supply chain, or similarly complex operational industries is preferred.
  • Experience with multi-sided platforms serving multiple user personas is preferred.
  • Experience growing and managing research teams is preferred.
  • Familiarity with enterprise B2B challenges, such as long sales cycles and complex stakeholder ecosystems, is preferred.
  • Comfort leveraging modern research tools and AI-assisted workflows to improve efficiency and scale is preferred.
  • Must be authorized to work without sponsorship.

Benefits

  • Fully remote role.
  • Medical, dental, and vision insurance from day one.
  • Flexible spending account (FSA).
  • Company-paid life insurance.
  • 401(k) with company match.
  • Strong training and professional development support.
  • Competitive pay.
  • Flexible PTO policy with no accrual required.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Element Solutions

UX Researcher

Element Solutions 11-50 Professional Services

Element Solutions is hiring a Senior UX Researcher to support a government contract in the Washington, DC area, leading research that informs digital products and services for public and commercial users.

United States Full-time Senior UX Researcher
$145k-$185k
Adobe XD Agile Figma Prototyping Sketch
9 hours, 47 minutes ago
Pulse Labs

Senior UX Researcher

Pulse Labs 11-50 IT Services

Pulse Labs is hiring a Senior UX Researcher to lead qualitative research for top technology companies, turning participant data into actionable insights that shape products from early development through launch.

Mexico United States Brazil Full-time Senior UX Researcher
18 hours, 7 minutes ago
Resilient Co

Lead Product Designer (UX Research & Design Systems)

Resilient Co 11-50 Professional Services

Lead Product Designer (UX Research & Design Systems) at a regional technology company in Argentina, responsible for shaping the user experience practice for complex B2B digital products used by corporate organizations.

Argentina Full-time Lead Design Lead UX Researcher
Agile Design Systems Figma Prototyping Wireframing
2 days, 2 hours ago
Moniepoint

Customer Experience Researcher

Moniepoint 1K-5K Diversified Financial Services

Moniepoint is hiring a CX Researcher to embed within its product organization and lead customer research that turns insights into actionable product improvements across its fintech products and services.

Nigeria Senior UX Researcher
Agile
3 days, 8 hours ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers