Information Assurance Specialist

4 days, 20 hours ago
Full-time
Junior
Customer and Technical Support
Buyers Edge Platform

Buyers Edge Platform

Buyers Edge Platform provides data and software tools designed to enhance efficiency, optimization, and transparency within the foodservice supply chain, enabling operators and manufacturers to reduce costs and improve operational effectiveness.

IT Services
251-1K
Founded 2018

Description

  • Resolve Salesforce cases submitted by internal stakeholders and update Salesforce objects accurately and on time.
  • Use software tools to support data validation, reconciliation, and reporting.
  • Identify data discrepancies, process exceptions, and system issues, and escalate unresolved trends.
  • Collaborate with internal teams to resolve cross-functional data and process issues.
  • Follow and improve standard operating procedures by documenting issues and suggesting updates.
  • Contribute to the resolution of maintenance requests from the Salesforce-based ticketing system.
  • Draw insights from maintenance work and recommend improvements to enterprise records management policies.

Requirements

  • 1-3 years of related work experience.
  • Experience working with Salesforce or a similar CRM.
  • Intermediate to advanced Microsoft Office skills, especially Excel.
  • Ability to travel 1-2 times per year for team events.
  • High aptitude for working with dynamic information systems.
  • Highly organized with strong follow-through ability.
  • Effective communication and collaboration skills.
  • Strong problem-solving skills.
  • Ability to organize and deliver information in an understandable manner.
  • No work sponsorship available for this role.

Benefits

  • Medical, dental, and vision insurance.
  • FSA and company-paid life insurance.
  • 401(k) with company match.
  • Training and development opportunities.
  • Competitive pay.
  • Flexible PTO policy with no accrual required.

Interested in this position?

Apply directly on the company website

Apply Now

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