Legal Intake Specialist

1 month, 4 weeks ago
Full-time
Junior
Customer and Technical Support
Bush & Bush Law Group

Bush & Bush Law Group

Bush & Bush Law Group is a personal injury law firm that is dedicated to providing exceptional legal representation to clients. With a focus on trial advocacy, the firm is committed to fighting for the rights of the underdog. Led by Charles Bush, a hig...

Specialized Consumer Services
1-10

Description

  • Handle incoming calls from clients involved in auto accidents.
  • Gather accident details and information needed to assess potential legal representation.
  • Explain legal processes and procedures to clients.
  • Provide information about the firm's services and respond to client questions.
  • Collect and document client details to support attorneys in case evaluation.
  • Manage multiple tasks in a fast-paced environment.
  • Update electronic systems and track client data, including in Excel sheets.
  • Maintain accurate and confidential client records in compliance with legal standards.
  • Provide administrative support to legal professionals as needed.
  • Collaborate with the legal team to help ensure smooth case progression.

Requirements

  • Fluent in both English and Spanish.
  • High school diploma or equivalent required; some college coursework preferred.
  • Previous experience in a legal environment or customer service/intake role preferred.
  • Excellent verbal and written communication skills with a strong customer service focus.
  • Strong organizational and time-management skills with the ability to handle multiple tasks efficiently.
  • Proficiency in Microsoft Office Suite.
  • Familiarity with case management software is a plus.
  • Compassionate demeanor and a genuine desire to assist clients in need.

Benefits

  • Compensation of $4 to $6 per hour plus commissions.
  • Remote work from home.
  • Supportive and innovative team culture.
  • Opportunities for career advancement.
  • Ongoing professional development.

Interested in this position?

Apply directly on the company website

Apply Now

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