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Legal Intake Specialist

1 month, 1 week ago
Colombia
Full-time
Entry Level
Paralegal
Customer and Technical Support
Apply Now
Bush & Bush Law Group

Bush & Bush Law Group

Bush & Bush Law Group is a personal injury law firm that is dedicated to providing exceptional legal representation to clients. With a focus on trial advocacy, the firm is committed to fighting for the rights of the underdog. Led by Charles Bush, a hig...

Specialized Consumer Services
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Description

  • Handle incoming calls from clients involved in auto accidents and gather essential case information.
  • Communicate with clients to explain legal processes, answer questions, and describe the firm’s services.
  • Document relevant details accurately to support attorneys in evaluating potential cases.
  • Manage multiple tasks in a fast-paced environment while prioritizing urgent client needs.
  • Navigate and update electronic systems and client records while speaking with clients.
  • Maintain accurate and confidential client information in compliance with legal standards.
  • Use Excel sheets and other tools to track and organize client data.
  • Provide administrative support to legal professionals as needed.
  • Collaborate with the legal team to help ensure smooth case progression.
  • Assist in preparing and organizing legal documents.

Requirements

  • Fluency in both English and Spanish is required.
  • High school diploma or equivalent is required; some college coursework is preferred.
  • Previous experience in a legal environment or customer service/intake role is preferred.
  • Excellent verbal and written communication skills with a strong customer service focus.
  • Strong organizational and time-management skills with the ability to handle multiple tasks efficiently.
  • Proficiency in Microsoft Office Suite is required.
  • Familiarity with case management software is a plus.
  • A compassionate demeanor and genuine desire to help clients in need.
  • Ability to work the scheduled shift of 7:00 AM to 4:00 PM or 10:30 AM to 7:30 PM Central Time.

Benefits

  • Commission compensation ranging from $4 to $6 per hour in addition to base pay.
  • Opportunities for career advancement.
  • Ongoing professional development.
  • Remote work from home.
  • Supportive and innovative team culture.
  • Collaborative virtual work environment.

Interested in this position?

Apply directly on the company website

Apply Now

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