RemoteLeaf Logo
Log in Sign up

Bilingual Customer Service Representative

3 weeks, 1 day ago
Colombia, Philippines
Full-time
Junior
Customer Support
Customer and Technical Support
Apply Now
Bush & Bush Law Group

Bush & Bush Law Group

Bush & Bush Law Group is a personal injury law firm that is dedicated to providing exceptional legal representation to clients. With a focus on trial advocacy, the firm is committed to fighting for the rights of the underdog. Led by Charles Bush, a hig...

Specialized Consumer Services
1-10
View All Jobs 21

Description

  • Manage incoming calls, emails, and messages from clients and respond to inquiries in a timely and accurate manner.
  • Collect, document, and log essential information from clients about their cases.
  • Provide clients with case updates and guidance on the legal process.
  • Resolve client concerns professionally and empathetically, escalating complex issues when needed.
  • Support administrative tasks such as data entry, scheduling, and client file organization.
  • Serve as the first point of contact for clients and help ensure a positive overall client experience.

Requirements

  • Fluent in both English and Spanish.
  • High school diploma or equivalent required; some college education preferred.
  • Previous customer service experience, preferably in a legal or office environment.
  • Strong verbal and written communication skills with a customer-centric approach.
  • Proficiency in Microsoft Office Suite.
  • Familiarity with case management software is a plus.
  • Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
  • Empathy, patience, and a positive attitude when working with clients.
  • Compensation of $4-$6 per hour.

Benefits

  • Supportive and innovative team culture.
  • Opportunities for career advancement.
  • Ongoing professional development.
  • Flexible work arrangements to support work-life balance.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Recruitment & Search Agency - Headhunter in the Philippines

Customer Advocate (Work from Home / Multiple Seats)

Recruitment & Search Agency - Headhunter in the Philippines 11-50 Professional Services

Customer support and trust-and-safety role with an Australian digital vehicle marketplace, handling customer tickets, live chat, and advert reviews to protect users and maintain a high-quality experience.

Philippines Full-time Entry Level Customer Support
CRM Salesforce
35 minutes ago
Mercier Consultancy

Spanish Speaking Rent-a-Car Consultant - Work In Sofia - Paid Relocation

Mercier Consultancy Professional Services

Mercier Consultancy Group is hiring a Spanish Speaking Rent-a-Car Consultant in Sofia, Bulgaria to support Spanish-speaking customers through the car rental process and ensure smooth service delivery.

Spain Greece Bulgaria Full-time Junior Customer Support
49 minutes ago
R

Customer Support Specialist, Bookkeeping

Rockstar 1-10 Professional Services

Customer Support Specialist at a mobile-first digital product studio building embedded accounting and bookkeeping services for SMB software platforms.

United States Junior Customer Support
50 minutes ago
Mercier Consultancy

Dutch Speaking Customer Representative For Dyson - Paid Relocation to Greece

Mercier Consultancy Professional Services

Dyson is hiring a Dutch-speaking Customer Representative to deliver remote customer support for Dyson clients from Greece, with paid relocation and a focus on resolving product and service inquiries.

Greece Full-time Entry Level Customer Support
57 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers