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VP, Client Service (MarTech)

7 hours, 29 minutes ago
United States
Executive
Account Manager
Customer and Technical Support
Salesforce
Apply Now
Bounteous

Bounteous

Bounteous collaborates with ambitious brands across various industries, including finance and healthcare, to drive digital transformation by creating innovative and seamless customer experiences through advanced technologies such as AI, cloud, and data...

Internet Software & Services
1001-5000
Founded 2003
View All Jobs 25

Description

  • Own and grow a portfolio of strategic healthcare client accounts, including revenue, delivery success, and client satisfaction.
  • Develop and execute multi-year account growth strategies for digital transformation, marketing technology, and experience services.
  • Advise C-suite stakeholders on business transformation, marketing technology, and digital innovation initiatives.
  • Lead executive business reviews and strategic account planning with clients, leadership, and delivery teams.
  • Oversee pipeline development, revenue forecasting, financial performance, margin management, risk mitigation, and contract negotiations.
  • Partner with business development to identify opportunities and align client needs with consulting, technology, and AI capabilities.
  • Collaborate with consulting, engineering, delivery, and technology teams to scope engagements and execute transformation programs.
  • Build relationships with technology partners and alliances, including Adobe and Salesforce ecosystems.
  • Lead and mentor cross-functional teams while maintaining executive client engagement.
  • Promote information security practices and ensure data protection throughout the information lifecycle.

Requirements

  • 14+ years of experience in technology consulting, digital transformation, professional services, or strategic client account leadership, preferably in healthcare.
  • 10+ years of experience leading technology-enabled business transformation, digital modernization, marketing technology, or enterprise transformation initiatives.
  • Demonstrated success growing enterprise accounts with accountability for revenue, executive relationships, and commercial performance.
  • Understanding of healthcare industry dynamics; experience supporting providers, health systems, or large healthcare organizations preferred.
  • Experience with marketing technology, digital experience, customer engagement, and business transformation services.
  • Experience with Adobe Experience Cloud, Salesforce, and related enterprise marketing technology platforms.
  • Established relationships with senior business, marketing, digital, and technology executives, including C-suite stakeholders.
  • Experience leading complex sales pursuits, developing account strategies, and negotiating enterprise consulting or technology services agreements.
  • Knowledge of AI-enabled marketing, personalization, customer data platforms, marketing automation, and digital experience transformation.
  • Bachelor's degree or equivalent professional consulting experience.

Benefits

  • Remote work arrangement.
  • Employment visa sponsorship for eligible candidates.
  • Equal employment opportunity workplace.

Interested in this position?

Apply directly on the company website

Apply Now

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