Operations Specialist

2 days, 9 hours ago
Full-time
Mid Level
Operations
BMAT

BMAT

BMAT is a music innovation company that serves as the Operating System for the Music Industry. With a platform driven by machine learning and copyright expertise, BMAT connects industry players to amplify the value of music, ensuring artists get paid f...

Media
51-250
Founded 2006

Description

  • Deliver high-quality services and results to internal and external clients.
  • Implement and operate quality assurance processes for every delivery.
  • Understand client needs and identify optimal solutions.
  • Translate team and tool capabilities into clear client-facing solutions.
  • Turn client challenges into opportunities for growth.
  • Create and improve internal processes and lead operational changes.
  • Develop creative solutions for existing and prospective clients.
  • Learn the team’s products, services, operations, and technical pipelines within the first 30 days.
  • Assume operational responsibilities, support the UGC Business Line, and manage customer deliveries.
  • Contribute to process improvements based on previous experience within the first 90 days.

Requirements

  • 3+ years of experience in technical account management, project coordination, or client support, preferably in technical or fast-paced environments.
  • Basic understanding of the music industry and familiarity with standards and organizations such as CISAC and CMOs.
  • Strong communication skills for working with team members, stakeholders, and external partners.
  • Highly organized, able to multitask, and attentive to detail.
  • Strong decision-making, critical-thinking, problem-solving, and initiative-taking abilities.
  • Comfort working with large amounts of data and numerical files in CSV and XLSX formats.
  • Interest in or basic familiarity with MongoDB, including using queries for data retrieval and manipulation.
  • Business fluency in English.
  • Professional working proficiency in either French or Italian.
  • Based in Spain; local candidates are preferred, though remote arrangements may be considered.
  • Collaborative, curious, enthusiastic, entrepreneurial, and motivated to learn.

Benefits

  • Flexible working hours and location.
  • Unlimited time off.
  • Opportunities to shape the role and direct your own development.
  • Flat organizational hierarchy.
  • Online Spanish or English language classes.
  • Online and onsite courses and music-industry workshops led by in-house experts.
  • Company-provided equipment.
  • Access to the Barcelona headquarters, including a rehearsal room.

Interested in this position?

Apply directly on the company website

Apply Now

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