Account Executive - Collections

10 hours, 27 minutes ago
Full-time
Mid Level
Customer and Technical Support
BHG Financial

BHG Financial

BHG Financial is a pioneering financial company that specializes in providing innovative solutions for business professionals, consumers, and financial institutions nationwide. With a focus on technology, analytics, and exceptional service, BHG offers ...

Diversified Financial Services
1K-5K
Founded 2001

Description

  • Initiate contact with consumers via phone calls, emails, or text messages to negotiate payment plans and collect outstanding debts.
  • Maintain accurate and up-to-date records of all communication and collection activities.
  • Review and analyze consumer accounts to determine appropriate collection strategies and prioritize collection efforts.
  • Negotiate payment arrangements, settlements, or alternative options with debtors, considering their financial circumstances.
  • Handle and resolve consumer inquiries, disputes, and complaints in a professional and efficient manner.
  • Maintain confidentiality of sensitive consumer information and adhere to data protection guidelines.
  • Perform skip-tracing tactics to gather appropriate contact information for consumers.
  • Achieve CCMR3’s monthly targeted growth performance objectives and meet daily, weekly, and monthly goals set by management.
  • Adhere to all CCMR3 policies and procedures and uphold ethical standards in collections activity.

Requirements

  • Previous experience in collections or a related field (preferred).
  • Customer service, negotiation, and basic finance skills.
  • Strong verbal and written communication skills.
  • Familiarity with laws and regulations governing debt collection practices (preferred).
  • Detail oriented and organized with accurate record-keeping habits.
  • Ability to handle sensitive consumer data and maintain confidentiality.
  • Willingness to work toward measurable performance targets and quotas.
  • Adherence to ethical standards in all collection activities.

Benefits

  • Medical/Rx/Dental/Vision coverage for employees and eligible family members.
  • Competitive PTO and vacation policies.
  • One Friday off each month for Wellness Weekends.
  • Company 401(k) plan with employer contributions after one year.
  • Company-sponsored training and certification opportunities and continuous education.
  • Quarterly award ceremonies with additional bonuses for top achievers.
  • Ongoing volunteer opportunities through the BHG Cares program.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Finance Operations Specialist

Remofirst 11-50 Professional Services

Finance Operations Specialist at RemoFirst supporting the finance team to manage and optimize global contractor and RemoPlus payment workflows across Latin America to ensure accurate, timely, and scalable payments.

8 hours, 42 minutes ago

Trust Account Executive (SV)

ProfitCoach 11-50 Diversified Financial Services

Trust Accounting Specialist at ProfitCoach (remote, full-time) responsible for delivering the ProfitCoach client experience by performing senior trust accounting quality assurance, managing client relationships and accounts, and ensuring accurate, timely full-service accounting.

15 hours, 57 minutes ago

Trust Account Executive (PE)

ProfitCoach 11-50 Diversified Financial Services

Trust Accounting Specialist at ProfitCoach responsible for remotely managing client trust accounting, quality assurance, and account relationships to deliver accurate, timely full-service accounting while identifying profit-growth and stewardship opportunities for clients.

16 hours, 12 minutes ago

Trust Account Executive (NI)

ProfitCoach 11-50 Diversified Financial Services

Trust Accounting Specialist at ProfitCoach responsible for delivering the ProfitCoach client experience by managing trust accounting operations, conducting quality assurance reviews, and overseeing client relationships to ensure accurate, timely, and efficient full-service accounting in a remote environment.

16 hours, 12 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers