Associate Account Manager

3 weeks, 2 days ago
Full-time
Entry Level
Customer and Technical Support
Bevi

Bevi

Bevi makes internet-connected water coolers for offices, offering unlimited sparkling, still, and flavored water on demand. Their smart water coolers aim to eliminate plastic bottles by providing top-quality custom drinks directly from the tap, reducin...

Beverages
51-250
Founded 2013
$60M raised

Description

  • Manage a portfolio of customers to ensure satisfaction and retention.
  • Identify opportunities for upgrades, expansions, and new product adoption.
  • Build relationships with key customer contacts and provide Bevi product guidance.
  • Maintain regular customer communication through email, phone, and video check-ins.
  • Track account activity and renewal information accurately in Salesforce.
  • Partner with Sales, Operations, and Marketing to resolve customer needs and identify growth opportunities.
  • Participate in training and mentorship focused on consultative selling and customer success.

Requirements

  • 1–2 years of experience in account management, customer success, or another client-facing role.
  • Strong relationship-building and communication skills.
  • Ability to stay organized, proactive, and effective while managing multiple priorities.
  • Curiosity, eagerness to learn, and a customer-success mindset.
  • Salesforce or CRM experience is preferred.
  • Passion for sustainability and enthusiasm for Bevi’s mission.

Benefits

  • Salary range of $88,060–$108,780 USD; sales compensation may include commission or bonus incentives.
  • Equity in the form of stock options for all employees.
  • Medical, dental, and vision insurance, with 95% of premiums paid by the employer.
  • 401(k) with company match.
  • Flexible PTO, 12 company holidays, and additional paid sick leave.
  • Fully paid parental leave, disability insurance, and life insurance.
  • Wellness and fitness reimbursements, plus cell phone and commuting stipends.
  • Remote work opportunity, as indicated by the job posting.

Interested in this position?

Apply directly on the company website

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