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Sales Engineer II - Dedrone (Federal)

3 weeks, 5 days ago
United States
Full-time
Mid Level
Sales Engineer
Customer and Technical Support
Cybersecurity DHCP DNS Linux
Apply Now
Axon

Axon

Axon, formerly TASER International, is a global leader in public safety technology. From smart weapons to body cameras and evidence management software, Axon provides safe and secure solutions for law enforcement, militaries, and citizens. With a missi...

Professional Services
1K-5K
Founded 1993
View All Jobs 48

Description

  • Lead business and technical presentations for customers and partners.
  • Provide 1st-level technical support throughout the pre-sales cycle.
  • Set and manage expectations with customers and internal team members.
  • Conduct technical conversations with IT departments, including CIOs, and channel stakeholders.
  • Coordinate and manage the POC/Pilot process across all stakeholders.
  • Assess customer requirements and tailor POC tests, findings, configuration, and orientation.
  • Respond professionally to customer RFPs and RFIs.
  • Position the technology against competitive offerings.
  • Represent the company, products, and brand at field events and conferences.
  • Develop or improve technical documentation for customers and channel partners.
  • Capture customer feature requests and provide feedback to Product, Sales, Development, Support, Engineering, and Marketing.
  • Develop Statements of Work for Professional Services as needed.

Requirements

  • Willingness to travel up to 50% of the time.
  • Good understanding of networking concepts including IP, ARP, DNS, DHCP, SNMP, PoE, Ethernet, and IEEE 802.11.
  • Good understanding of Linux.
  • Basic understanding of physical security, IP camera placement, and related technology.
  • Basic understanding of drone technology; flying experience is desirable.
  • Associate degree in Engineering or Computer Science (or equivalent), or 5+ years of relevant experience.
  • 3-5 years of customer-facing pre-sales or consulting experience required.
  • Experience selling SaaS-based solutions.
  • Basic knowledge or curiosity about security, IPsec, InfoSec, hacking, and exploitation tools/methodologies.
  • Basic knowledge of computer hardware, operating systems, and storage devices.
  • Experience developing Statements of Work (SOW) or similar documents.
  • Strong presentation skills, technical acumen, and ability to simplify complex topics.
  • Ability to work independently with substantial latitude while collaborating cross-functionally.
  • Intellectual curiosity, humility, accountability, and a positive approach.

Benefits

  • Competitive salary with 401(k) employer match.
  • Base pay range of $93,750 to $150,000 USD.
  • Discretionary paid time off.
  • Paid parental leave for all employees.
  • Medical, dental, and vision coverage.
  • Fitness programs.
  • Emotional and mental wellness support.
  • Learning and development programs.

Interested in this position?

Apply directly on the company website

Apply Now

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