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Director of Public Safety, West Region

1 hour, 16 minutes ago
United States
Full-time
Executive
Business Development
Sales and Business Development
Apply Now
Axon

Axon

Axon, formerly TASER International, is a global leader in public safety technology. From smart weapons to body cameras and evidence management software, Axon provides safe and secure solutions for law enforcement, militaries, and citizens. With a missi...

Professional Services
1K-5K
Founded 1993
View All Jobs 147

Description

  • Lead Axon 911’s public safety strategy and drive long-term growth, scalability, innovation, and KPI performance.
  • Build and strengthen partnerships with public safety industry groups such as NENA and APCO.
  • Mentor and support the Public Safety team.
  • Partner with Sales, Product, Engineering, Marketing, and Customer Success to align solutions with customer needs.
  • Improve customer onboarding, training, and adoption across high-value public safety customers.
  • Gather customer feedback and operational insights to influence product enhancements and prioritize AI initiatives.
  • Coordinate early-access programs and ensure solutions meet the operational needs of public safety organizations.
  • Support market expansion and deal strategy through industry expertise, customer relationships, and go-to-market initiatives.
  • Represent Axon 911 through speaking engagements, workshops, webinars, and thought leadership.
  • Optimize workflows and processes to improve customer satisfaction, retention, lead generation, and cross-functional business outcomes.

Requirements

  • 10+ years of progressive leadership and managerial experience in public safety, emergency communications, or PSAP operations.
  • Experience at the Deputy Director level or above, or in an equivalent senior leadership role.
  • Deep expertise in PSAP operations, NG911, CAD, emergency communications workflows, and public safety technology trends.
  • Proven ability to build trusted relationships with PSAP leaders, industry associations, executive stakeholders, and cross-functional teams.
  • Strong strategic leadership experience driving scalable programs, operational improvements, and cross-functional initiatives in complex environments.
  • Ability to translate customer feedback, operational challenges, and market insights into product, business, and go-to-market strategies.
  • Strong communication, presentation, and customer engagement skills, including executive presentations, workshops, industry events, and consultative sales support.
  • Collaborative, data-driven mindset with experience defining KPIs, measuring success, and driving continuous improvement.
  • Fully remote within a specified territory, with up to 50% travel required.
  • Candidates based in the Pacific Time zone are highly encouraged to apply.

Benefits

  • Competitive salary with 401(k) employer match.
  • Annual performance-related bonus and stock awards.
  • Discretionary paid time off.
  • Paid parental leave for all employees.
  • Medical, dental, and vision coverage.
  • Fitness programs.
  • Emotional and mental wellness support.
  • Learning and development programs.
  • Base pay range of $108,000 to $181,000 USD.

Interested in this position?

Apply directly on the company website

Apply Now

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