Referral and WorkQueue Coordinator

7 hours, 51 minutes ago
Contract
Mid Level
Customer and Technical Support
Aviary Health

Aviary Health

Aviary Health, based in New York, is a healthcare technology company that specializes in virtual care, rehabilitation, and chronic disease management. Founded in 2020 by Dr. Ed Wu and CEO Abhishek Chandra, the company rebranded from Recora Health in April 2026 to reflect its expanded services. Aviary Health focuses on digital cardiac care, utilizing AI-powered workflows and remote patient monitoring to enhance healthcare access and quality for patients recovering from cardiac and pulmonary events. The company offers a range of services, including virtual cardiac and pulmonary rehabilitation, chronic disease management, and care navigation. Its proprietary Aviary platform supports these services, enabling health systems to efficiently deliver care. Aviary Health partners with health systems, health plans, and medical groups across the United States, facilitating nearly 400,000 virtual patient visits and demonstrating significant improvements in patient outcomes and cost efficiency.

hospital & health care
51-200
Founded 2020
$40M raised

Description

  • Monitor and maintain assigned referral WorkQueues in Epic.
  • Update referral statuses, scheduling information, benefit details, and related data in Epic.
  • Identify referrals missing information or requiring additional action and escalate them to the clinical team.
  • Conduct ineligibility notification calls and clearly explain decisions to patients.
  • Maintain accurate, timely documentation in the EHR and Aviary Health systems.
  • Coordinate referral activity with the Aviary Health Care Team.

Requirements

  • Experience in a clinical administrative role.
  • Three years of experience with Epic or another electronic medical record system.
  • At least one year of medical terminology experience.
  • Proficiency with computers, Zoom, Google Suite, and EMR systems.
  • Strong written and verbal communication skills.
  • Understanding of patient confidentiality and HIPAA requirements.
  • Availability to work Monday through Friday for 2–3 hours per day, or 10–15 hours per week.
  • Must be available as a United States-based 1099 contractor.

Benefits

  • Fully remote work structure.
  • Part-time schedule of 10–15 hours per week.
  • Compensation of $20 per hour.
  • Additional hours may be available as enrollment projects arise.

Interested in this position?

Apply directly on the company website

Apply Now

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