Senior Consultant - Appian Connected Claims

2 months ago
Full-time
Senior
Software Development
Astor & Sanders

Astor & Sanders

Astor & Sanders Corporation (Astor) is a customer-centric, woman-owned small business providing best value solutions and services since 2000. They are a committed partner to Federal agencies, helping them solve challenging requirements to meet mission ...

Internet Software & Services
51-250

Description

  • Design end-to-end Appian Connected Claims solutions aligned to client business and technical requirements.
  • Define integration patterns with core systems such as policy administration, billing, document management, and third-party data providers.
  • Lead architectural reviews and ensure scalability, security, and compliance standards are met.
  • Develop and own solution design documents, data flow diagrams, and technical specifications.
  • Serve as the primary day-to-day point of contact for client stakeholders, including claims leadership and IT teams.
  • Facilitate workshops, sprint reviews, and executive status meetings.
  • Manage project scope, risks, and dependencies in partnership with the project manager.
  • Configure and extend Appian Connected Claims workflows for FNOL, triage, adjudication, and settlement.
  • Develop and review Appian process models, interfaces, records, and integrations.
  • Guide and mentor junior developers on Appian best practices and coding standards.
  • Support UAT, performance testing, and production deployment activities.
  • Elicit, document, and validate business and functional requirements across claims domains.
  • Map current-state claims processes and design future-state workflows with measurable KPIs.
  • Translate complex claims operations terminology into actionable platform configurations.
  • Identify and articulate process improvement opportunities enabled by automation and AI.

Requirements

  • 5+ years of consulting or implementation experience, with at least 3 years on the Appian platform.
  • Hands-on experience with Appian Connected Claims or equivalent Appian insurance/claims solutions.
  • Appian Senior Developer certification or equivalent demonstrated proficiency.
  • Strong understanding of P&C or health insurance claims lifecycle, including FNOL, investigation, adjudication, subrogation, and settlement.
  • Proven ability to lead client-facing engagements independently from requirements through deployment.
  • Experience integrating Appian with external systems via REST/SOAP APIs, Kafka, or ESB middleware.
  • Excellent communication skills with ability to present to both technical teams and executive stakeholders.
  • Experience with Appian AI/ML capabilities, including intelligent document processing or predictive analytics in claims, preferred.
  • Familiarity with ACORD standards and claims data models, preferred.
  • Prior involvement in digital claims transformation or STP initiatives, preferred.
  • Knowledge of regulatory compliance considerations in claims handling, including state DOI requirements and fraud detection mandates, preferred.
  • Experience in an Agile/SAFe delivery environment, preferred.

Benefits

  • Generous paid time off (PTO) and all Federal Holidays off.
  • Comprehensive health and dental insurance coverage.
  • Retirement savings plan.
  • Pre-tax benefit programs.
  • Wellness and work-life support.
  • Professional development opportunities.
  • Performance and referral bonuses.
  • Life and disability insurance.

Interested in this position?

Apply directly on the company website

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