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Technical Implementation Specialist

1 hour, 19 minutes ago
Latin America
Full-time
Junior
Implementation Engineer
Project and Program Management
Salesforce SFTP
Apply Now
AssureSoft

AssureSoft

AssureSoft specializes in providing comprehensive nearshore software application development services, leveraging expert developers and QA engineers to deliver tailored solutions that enhance digital projects through seamless functionality and engaging...

Internet Software & Services
51-250
Founded 2006
View All Jobs 6

Description

  • Configure and maintain laboratory interfaces using internal integration platforms.
  • Collect and validate account, provider, compendium, profile, and order-code information with laboratories and healthcare facilities.
  • Configure and verify SFTP connectivity and interface communication settings.
  • Test laboratory order and result transmission end to end between EMR and laboratory systems.
  • Manage implementation projects, track requirements, and coordinate activities through completion.
  • Troubleshoot integration issues, identify discrepancies, and escalate when necessary.
  • Support clients and laboratory partners through emails, tickets, and configuration changes.
  • Work with CSV, XLS, and XLSX files.
  • Document configurations, testing results, and project status.
  • Follow implementation procedures and quality assurance processes.

Requirements

  • 1+ year of professional experience in technical, software, SaaS, healthcare IT, customer support, implementation, or a similar environment.
  • Strong written and verbal English communication skills.
  • Basic understanding of software applications, system integrations, and file-transfer concepts.
  • Comfort working with structured data, spreadsheets, and text editors.
  • Strong troubleshooting, attention to detail, organization, and follow-through.
  • Ability to manage multiple projects and priorities independently and collaboratively.
  • Ability to explain technical information clearly to non-technical users.
  • Willingness to learn new platforms, tools, and technical workflows.
  • Experience with EMR/EHR systems, healthcare IT, laboratory workflows, HL7, SFTP, or SaaS integrations preferred.
  • Experience with Salesforce, Zendesk, or similar tools and coordinating with external vendors, clients, or technical teams preferred.

Benefits

  • Remote work opportunity.
  • English scholarships through an external institute.
  • English classes with company instructors.
  • Professional development certifications.
  • State-of-the-art tools and resources.
  • Recreation and leisure activities.
  • Work on long-term projects with world-class clients.
  • Compliance with applicable regional labor rights and regulations.

Interested in this position?

Apply directly on the company website

Apply Now

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