Field Service Technician (Mexico)

1 week, 2 days ago
Full-time
Junior
IoT and Embedded Systems
AssetWatch®

AssetWatch®

AssetWatch® is a leading provider of predictive maintenance solutions for industrial plants. Their cloud-based software enables proactive detection and resolution of machine issues, reducing downtime and increasing plant reliability. By combining vibra...

Construction & Engineering
51-250
Founded 2014

Description

  • Install, test, and service AssetWatch condition-monitoring solutions according to defined specifications.
  • Review installed Vero product solutions with the field coordination team.
  • Provide on-site technical support, troubleshooting, and repairs for customer installations.
  • Maintain installation and field-service records, tools, and inventory.
  • Travel regionally and locally, including short-notice emergency travel, overnight stays, air travel, weekends, and outside business hours.
  • Communicate professionally with customers and provide accurate, continuous updates.
  • Maintain weekly expense records and work autonomously with minimal supervision.
  • Collaborate with internal teams to support daily operations and customer objectives.

Requirements

  • Ability to work in confined industrial settings and wear required PPE.
  • Willingness to travel up to 70%, including overnight and occasional air travel.
  • Experience using hand tools, air tools, and specialized project tools.
  • General knowledge of industrial manufacturing equipment.
  • General knowledge of industrial electronic systems, including enclosures, cabinets, connectors, cabling, and mounting hardware.
  • Familiarity with industrial networking equipment and protocols.
  • Fluency in English; additional languages are a plus.
  • At least 1 year of field service experience preferred.
  • Experience with preventive or predictive maintenance, commissioning, vibration analysis, or environmental testing preferred.
  • OSHA 10 certification required or obtainable after hire; OSHA 30 preferred.

Benefits

  • Competitive compensation package with stock options.
  • Flexible work schedule and remote-first work environment.
  • Comprehensive benefits with retirement plan matching.
  • Unlimited PTO.
  • Collaboration with a distributed, growing team during core working hours.
  • Opportunities to make a meaningful impact.

Interested in this position?

Apply directly on the company website

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