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Field Service Technician (Kansas City)

1 month ago
United States
Full-time
Mid Level
Technical Support Engineer
Customer and Technical Support
Apply Now
AssetWatch®

AssetWatch®

AssetWatch® is a leading provider of predictive maintenance solutions for industrial plants. Their cloud-based software enables proactive detection and resolution of machine issues, reducing downtime and increasing plant reliability. By combining vibra...

Construction & Engineering
51-250
Founded 2014
View All Jobs 23

Description

  • Install, test, and service AssetWatch condition-based monitoring solutions at client sites according to defined specifications.
  • Provide on-site technical support to industrial and manufacturing customers to help ensure satisfaction.
  • Troubleshoot and repair product installations and communication issues in the field.
  • Maintain installation and field service records and submit accurate weekly expense reports.
  • Manage service tools and inventory and maintain accountability for assigned company assets.
  • Work independently with minimal supervision while prioritizing and managing multiple tasks effectively.
  • Collaborate with the field coordination team to review installed Vero product solutions.
  • Support the product development team by evaluating and testing existing and new products.
  • Travel on short notice for emergency jobs, customer issues, last-minute changes, overnight trips, and air travel as needed.

Requirements

  • 3+ years of experience in the field service industry is desired.
  • Experience with travel-related work.
  • Experience using hand tools, air tools, and large specialized tools specific to the job or project.
  • General knowledge of industrial manufacturing equipment.
  • General knowledge of industrial electronic systems, including enclosures, cabinets, chassis, electrical connectors, cabling, and mounting hardware.
  • Familiarity with industrial networking equipment and protocols.
  • Familiarity with vibration analysis and environmental testing, including vibration and shock, is preferred but not required.
  • Familiarity with preventive and predictive maintenance, commissioning new systems, and repair of associated equipment is preferred but not required.
  • OSHA 10 certification required; OSHA 30 preferred, and training can be provided upon hiring.
  • Fluency in English; other languages are a plus.
  • Legally authorized to work in the USA without sponsorship.
  • Ability to work in confined industrial environments and wear PPE.
  • Ability to travel up to 100% of the time, often on short notice.
  • Availability for occasional weekends and off-hours work.
  • Kansas City location required for current hiring.

Benefits

  • Base salary of $70,000 to $75,000 USD.
  • Competitive compensation package including stock options.
  • Flexible work schedule.
  • Comprehensive benefits including retirement plan match.
  • Unlimited PTO.
  • Remote-first work environment.
  • Opportunity to make a real impact every day.
  • Work with a dynamic and growing team.

Interested in this position?

Apply directly on the company website

Apply Now

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