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Field Service Technician (Chicago, IL)

1 month, 1 week ago
United States
Full-time
Mid Level
Technical Support Engineer
IoT and Embedded Systems
Apply Now
AssetWatch®

AssetWatch®

AssetWatch® is a leading provider of predictive maintenance solutions for industrial plants. Their cloud-based software enables proactive detection and resolution of machine issues, reducing downtime and increasing plant reliability. By combining vibra...

Construction & Engineering
51-250
Founded 2014
View All Jobs 20

Description

  • Install, test, and service AssetWatch condition-based monitoring solutions at client sites according to defined specifications.
  • Travel on short notice to handle emergency jobs, customer issues, and last-minute changes.
  • Provide on-site technical support to industrial and manufacturing customers to ensure satisfaction.
  • Troubleshoot and repair product installations when communication issues arise.
  • Maintain installation and field service records accurately.
  • Manage service tools and inventory and ensure accountability for assigned company assets.
  • Support product development by evaluating and testing existing and new products.
  • Work independently with minimal supervision while prioritizing tasks and managing time effectively.
  • Communicate professionally with customers and customer personnel to build confidence and cooperation.
  • Follow safety practices in confined industrial environments, including wearing required PPE.

Requirements

  • 3+ years of experience in the field service industry preferred.
  • Experience with travel-related work.
  • Experience using hand tools, air tools, and large specialized tools specific to the job or project.
  • General knowledge of industrial manufacturing equipment.
  • General knowledge of industrial electronic systems, including enclosures, cabinets, chassis, electrical connectors, cabling, and mounting hardware.
  • Familiarity with industrial networking equipment and protocols.
  • Familiarity with vibration analysis and environmental testing, including vibration and shock, preferred but not required.
  • Familiarity with preventive and predictive maintenance, commissioning new systems, and repairing associated equipment preferred but not required.
  • OSHA 10 required; OSHA 30 preferred, with training available upon hiring.
  • Fluency in English; additional languages are a plus.
  • Legally authorized to work in the USA without sponsorship.
  • Ability to work in confined industrial environments and wear PPE, including protective glasses, gloves, clothing, and footwear.
  • Ability to travel up to 100% of the time, including overnight, air travel, weekends, and off-hours.

Benefits

  • Competitive compensation package including stock options.
  • Flexible work schedule.
  • Comprehensive benefits including retirement plan match.
  • Unlimited PTO.
  • Remote-first work environment.
  • Opportunity to make a real impact every day.
  • Work with a dynamic and growing team.

Interested in this position?

Apply directly on the company website

Apply Now

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