Field Service Technician (Chicago, IL)

2 hours, 6 minutes ago
Full-time
Mid Level
IoT and Embedded Systems
AssetWatch®

AssetWatch®

AssetWatch® is a leading provider of predictive maintenance solutions for industrial plants. Their cloud-based software enables proactive detection and resolution of machine issues, reducing downtime and increasing plant reliability. By combining vibra...

Construction & Engineering
51-250
Founded 2014

Description

  • Install, test, and service AssetWatch condition-based monitoring solutions at client sites according to defined specifications.
  • Travel on short notice to handle emergency jobs, customer issues, and last-minute changes.
  • Provide on-site technical support to industrial and manufacturing customers to ensure satisfaction.
  • Troubleshoot and repair product installations when communication issues arise.
  • Maintain installation and field service records accurately.
  • Manage service tools and inventory and ensure accountability for assigned company assets.
  • Support product development by evaluating and testing existing and new products.
  • Work independently with minimal supervision while prioritizing tasks and managing time effectively.
  • Communicate professionally with customers and customer personnel to build confidence and cooperation.
  • Follow safety practices in confined industrial environments, including wearing required PPE.

Requirements

  • 3+ years of experience in the field service industry preferred.
  • Experience with travel-related work.
  • Experience using hand tools, air tools, and large specialized tools specific to the job or project.
  • General knowledge of industrial manufacturing equipment.
  • General knowledge of industrial electronic systems, including enclosures, cabinets, chassis, electrical connectors, cabling, and mounting hardware.
  • Familiarity with industrial networking equipment and protocols.
  • Familiarity with vibration analysis and environmental testing, including vibration and shock, preferred but not required.
  • Familiarity with preventive and predictive maintenance, commissioning new systems, and repairing associated equipment preferred but not required.
  • OSHA 10 required; OSHA 30 preferred, with training available upon hiring.
  • Fluency in English; additional languages are a plus.
  • Legally authorized to work in the USA without sponsorship.
  • Ability to work in confined industrial environments and wear PPE, including protective glasses, gloves, clothing, and footwear.
  • Ability to travel up to 100% of the time, including overnight, air travel, weekends, and off-hours.

Benefits

  • Competitive compensation package including stock options.
  • Flexible work schedule.
  • Comprehensive benefits including retirement plan match.
  • Unlimited PTO.
  • Remote-first work environment.
  • Opportunity to make a real impact every day.
  • Work with a dynamic and growing team.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Technical Lead Customer Support

Aspire Software 251-1K Internet Software & Services

Exeevo is hiring a Technical Lead to oversee operational support for its Microsoft Dynamics 365 CRM platform, coordinating incident resolution, customer reporting, and cross-functional collaboration for life sciences clients.

CRM
58 minutes ago

L1 Technical Support Engineer

Abnormal AI Internet Software & Services

Abnormal AI is hiring an experienced technical support professional to support enterprise customers using its cloud email and SaaS security platform while resolving complex issues and improving the product experience.

Confluence CrowdStrike Cybersecurity GPT JIRA REST API Salesforce Splunk
2 hours, 5 minutes ago

Support Engineer (L2)

LocalStack 11-50 Internet Software & Services

LocalStack is hiring a technical support specialist to provide L2 support for its cloud development platform, with a primary focus on serving a Brazilian client during BRT hours and helping customers resolve complex production issues.

AWS AWS CDK Azure Bash Docker Git GitHub GitHub Actions GitLab CI Helm Kubernetes Linux LLM macOS PowerShell Pulumi Python Snowflake Terraform
2 hours, 55 minutes ago

Senior MSP Engineer

Aristo Sourcing 11-50 Professional Services

An MSP in Melbourne is hiring a Level 3 Engineer to provide advanced client support, manage network and cloud environments, and help drive service delivery and team growth.

Asana Azure Cisco Juniper Linux macOS Nagios
3 hours, 3 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers