Systems Support Specialist

6 hours, 27 minutes ago
Full-time
Junior
Business Intelligence
Asset Living

Asset Living

Asset Living specializes in third-party property management, focusing on multi-family, campus, and affordable housing, and is recognized for its commitment to excellence and tailored management solutions across the nation.

Real Estate
1K-5K
Founded 1986

Description

  • Maintain property management software, Quickbase, and related back-end system functionality.
  • Create, generate, expand, and maintain custom reporting in Quickbase and other reporting platforms.
  • Maintain Tableau workbooks on a weekly basis.
  • Assist with month-end reporting and Gross Potential Rent reporting.
  • Support system migrations and related rollout activities.
  • Develop and maintain the Microsoft Dynamics CRM platform within Office 365, including user management, bug tracking, and daily updates.
  • Integrate systems into Microsoft Flow workflows and maintain triggers for employee status changes and workbook files.
  • Create and implement Microsoft Forms for surveys, due diligence, and takeover processes.
  • Develop, expand, and maintain Asset Power Apps, including front-end and user interface updates.
  • Build and maintain reports and dashboards in Power BI and Microsoft Reporting Services.
  • Access and evaluate data from databases, XML files, and flat files while applying business rules and data quality measures.
  • Assist in resolving support tickets and serve as backup support as needed.

Requirements

  • Bachelor’s degree preferred, or two years of housing experience, or an equivalent combination of education and experience.
  • Property management software experience preferred, including ResMan, Entrata, or RealPage.
  • Ability to understand and perform all on-site software functions.
  • Advanced computer and development skills required.
  • Experience supporting reporting, user administration, and system compliance.
  • Strong analytical and quick problem-solving ability.
  • Ability to communicate clearly and professionally with teammates and clients.
  • Strong customer service orientation for internal and external clients.
  • Ability to troubleshoot and analyze issues quickly.
  • Experience with or exposure to Microsoft Office 365, Power BI, Tableau, Quickbase, Microsoft Flow, Power Apps, or Dynamics CRM is preferred.

Benefits

  • Remote work environment.
  • Competitive compensation of $55,000 to $65,000 USD annually.
  • Opportunity to work with a nationally recognized real estate management company.
  • Exposure to a broad portfolio across multifamily, single-family rentals, affordable housing, build-to-rent, active adult, and student housing.
  • Opportunity to support special projects and system rollouts across the organization.

Interested in this position?

Apply directly on the company website

Apply Now

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