Research Lead, Conversational AI

1 day, 12 hours ago
Full-time
Lead
Artificial Intelligence and Machine Learning
ASAPP

ASAPP

ASAPP provides generative AI solutions for contact centers, automating interactions, boosting agent productivity, and enhancing customer experiences.

IT Services
251-1K
Founded 2014
$380M raised

Description

  • Lead, mentor, and grow a team of research scientists and engineers focused on spoken conversational AI research initiatives.
  • Conduct hands-on research across the full lifecycle of research projects, from early exploration to working prototypes and real-world deployment.
  • Identify promising AI applications aligned with ASAPP’s mission and formulate research programs around them.
  • Drive impactful research initiatives and own execution from concept through outcomes.
  • Collaborate with cross-functional teams to share research findings and guide productization efforts.
  • Document significant experimental results and contribute to peer-reviewed publications.
  • Participate in patenting innovations developed through research.
  • Mentor junior researchers to strengthen their independent research skills and communication of findings.
  • Lead experiments and perform hands-on technical work as an individual contributor.
  • Help apply research in production systems and customer experience solutions.

Requirements

  • PhD in a relevant field such as Computer Science, Electrical Engineering, Linguistics, or a similar discipline.
  • Significant experience in research.
  • Strong research experience in speech systems and/or speech LLMs.
  • Practical knowledge of algorithm design, model development, and experimental evaluation.
  • Experience leading or managing research teams.
  • Experience leading experiments and driving execution of innovative projects as an individual contributor.
  • Passion for continuous learning and deepening expertise in machine learning and AI.
  • Experience building and growing an applied research team in academia or industry (preferred).
  • Experience with spoken conversational AI applications or speech LLMs (preferred).
  • Experience developing and leading long-term research programs (preferred).
  • Experience collaborating across functions to productize research and improve production systems (preferred).
  • Experience in a startup environment with the ability to balance deep research and rapid execution (preferred).

Benefits

  • Competitive compensation.
  • Stock options.
  • Healthcare for the family group.
  • USD 150 per month in flexible benefits.
  • Mac equipment provided.
  • 3 weeks of vacation.
  • English lessons.

Interested in this position?

Apply directly on the company website

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