Quality Assurance Analyst

1 week, 2 days ago
Full-time
Senior
Quality Assurance and Testing
ARSIEM

ARSIEM

ARSIEM Corporation is a trusted IT consulting firm specializing in CyberSecurity solutions, Information Security Engineering, and innovative IT solutions for private and government agencies.

Internet Software & Services
51-250
Founded 2013

Description

  • Support implementation and maintenance of the contractor’s Quality Control Plan.
  • Monitor contractor performance against PWS requirements, deliverable schedules, quality standards, and QASP expectations.
  • Review deliverables, reports, plans, schedules, technical documentation, and work products for accuracy, completeness, consistency, timeliness, and quality.
  • Support development and quality review of the Project Management Plan, RACI chart, Integrated Master Schedule, transition documentation, GFE reports, status reports, and monthly consolidated reports.
  • Track actions, issues, risks, mitigations, escalations, accomplishments, closures, customer feedback, and corrective actions.
  • Support root cause analysis and non-recurrence tracking for defective, incomplete, late, or nonconforming work products.
  • Coordinate with technical teams to ensure Microsoft 365 deliverables and documentation align with contract requirements.
  • Assist with Section 508 review of deliverables, as applicable.
  • Maintain objective evidence supporting successful contract performance and CPARS outcomes.
  • Support bi-weekly and monthly reporting activities.

Requirements

  • Minimum 5 years of experience supporting Microsoft 365, IT service delivery, quality assurance, quality control, project controls, or technical documentation in a large corporate or government environment.
  • Experience reviewing technical deliverables, project documentation, status reports, schedules, risks, and action-item tracking.
  • Knowledge of Microsoft 365 cloud services, including SharePoint Online, OneDrive for Business, Exchange Online, Teams, Power Platform, Copilot, Azure/Azure AD, Intune, and related services.
  • Experience supporting quality control processes, performance metrics, corrective actions, or process improvement.
  • Excellent written and oral communication skills.
  • Strong attention to detail and ability to manage deadlines across multiple deliverables.
  • Ability to complete IRS MBI/security onboarding and required IRS security training.
  • Experience supporting federal government contracts, QCP/QASP implementation, CPARS support, or performance-based service contracts (preferred).
  • Experience with Microsoft Project, SharePoint, Teams, Power BI, Excel, and document control processes (preferred).
  • Experience with Section 508 documentation review or supporting M365 governance, compliance, or enterprise reporting (preferred).

Benefits

  • Remote, full-time position.
  • Referral bonus of $3,500 for eligible successful referrals.
  • Bonus paid after the referred employee reaches 6 months of employment.
  • Opportunity to support federal government clients and work on a Microsoft 365 contractor support services program.
  • Access to ARSIEM benefits; details available on the company careers page.

Interested in this position?

Apply directly on the company website

Apply Now

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