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Account Manager (Remote - LATAM Based)

52 minutes ago
Latin America
Contract
Lead
Account Manager
Customer and Technical Support
HubSpot
Apply Now
Arionkoder

Arionkoder

Arionkoder specializes in co-creating AI-driven digital products and transformative experiences that blend human empathy with advanced technology to enhance business success and drive impactful product development.

Internet Software & Services
51-250
Founded 2019
View All Jobs 3

Description

  • Own a portfolio of strategic accounts and drive sustained growth, retention, and expansion.
  • Build and maintain Customer Intelligence Profiles for each account to anticipate needs and identify expansion signals.
  • Move accounts through Arionkoder’s relationship phases from early stabilization to full co-ownership.
  • Build trusted relationships with key stakeholders, including C-level executives.
  • Act as the internal voice of the customer and influence offerings and delivery based on client feedback.
  • Partner closely with the Account Delivery Manager to align relationship management with delivery outcomes.
  • Lead Quarterly Business Reviews and strategic planning sessions.
  • Identify and activate referral opportunities within the account portfolio.
  • Monitor account health proactively and address risks before they escalate.
  • Use HubSpot for portfolio management, CIP tracking, and reporting.

Requirements

  • Experience in B2B account management, customer success, or strategic partnerships in technology, AI services, digital product development, or enterprise solutions.
  • Client empathy, technical context, and a growth mindset are required.
  • Intermediate technical knowledge with the ability to understand technical profiles, tools, and libraries.
  • Up-to-date knowledge of AI trends and ability to use AI tools to improve processes.
  • Experience managing complex client accounts with $2M+ annual spend.
  • Proven success growing accounts through trust, consistent value delivery, and strategic thinking.
  • Comfort building relationships with executives and technical stakeholders across diverse industries.
  • Ability to work autonomously with structure, discipline, and initiative.
  • Excellent English communication skills.
  • Analytical, data-driven approach to prioritization and impact measurement.
  • Deep collaboration with Growth, ADM, and innovation teams.
  • Resilient, accountable, and comfortable owning a portfolio end-to-end.
  • Travel expected less than 10% of the time, primarily to the United States.

Benefits

  • Monthly USD service fee.
  • 20 business days of paid Agreed Time Off, plus 6 local holidays.
  • Caregiver Time Off.
  • Dynamic remote work culture with the ability to work from anywhere.
  • Entrepreneurial environment.

Interested in this position?

Apply directly on the company website

Apply Now

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