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VP, Experience

1 month, 3 weeks ago
North America, United States, Canada
Full-time
Executive
Design Lead
Product Management
Agile Design Systems Wireframing
Apply Now
Apply Digital

Apply Digital

Apply Digital experts work with global brands like Coca Cola, Kraft Heinz, and The Very Group to thoughtfully connect strategy to execution, deliver impact for your business, and value for your customers. We are partners for change agents leading digit...

Professional Services
251-1K
Founded 2016
View All Jobs 18

Description

  • Lead and develop senior leaders and multi-disciplinary teams across creative and product functions.
  • Build a high-performance team culture through mentorship, hiring, standards, and capability development.
  • Drive the Experience function’s AI transformation roadmap and close capability gaps with measurable improvements.
  • Evaluate and optimize day-to-day tools, workflows, and delivery frameworks to reduce low-value effort and improve consistency.
  • Establish standardized processes and deliverable frameworks for experience design and product work.
  • Own the Experience practice’s budget, utilization, financial contribution, and performance accountability.
  • Partner with PMO, POPS, Growth, Technology, Marketing, and Client Services to improve operations, scoping, pricing, and workflow optimization.
  • Represent APPLY’s ACx perspective through thought leadership, published content, industry events, and senior client conversations.
  • Serve as a senior advisor and strategic partner to clients and internal leadership on experience quality, product strategy, and agentic AI.
  • Build sales enablement materials and help scope, price, and expand experience and product services.

Requirements

  • 12+ years of experience in UX, product, or experience design, including significant senior leadership experience at a digital consultancy, agency, or product-led organization.
  • 5+ years leading and developing multi-disciplinary teams of 15+ people across creative and product functions.
  • Proven track record of practice transformation, process design, standards creation, and culture building that improve output quality and team health.
  • Experience leading complex, large-scale brand, experience, and technology projects for enterprise and brand-name clients.
  • Experience managing and developing senior leaders and strong principal contributors.
  • Proven ability to own senior client relationships and expand engagements over time.
  • Experience contributing to business development, including pitching, scoping, and pricing services in a consulting context.
  • Strong financial literacy, including budget ownership, utilization modeling, margin analysis, and pricing strategy.
  • Experience with Agentic AI tools and workflows, or a strong record of rapidly mastering emerging technologies in a professional setting.
  • Exceptional communication skills and a demonstrated history of external thought leadership through speaking, writing, or publishing.
  • Comfort operating in ambiguity and pressure while creating structure.
  • Deep familiarity with Agile and iterative delivery models and experience partnering with PMO functions.
  • Preferred: familiarity with agentic delivery methodology or a consulting environment similar to BMAD.
  • Preferred: depth in standard product management practices or design system practices.

Benefits

  • Remote-friendly, hybrid work arrangements with preferred candidates based in North America.
  • Generous training budgets and mentorship focused on Agentic AI and future-of-work skills.
  • Flexible personal time off (PTO) for work-life balance and well-being.
  • Customizable extended health and dental benefits.
  • Opportunity to work on international brands with global impact.
  • An inclusive, safe, and respectful workplace culture.
  • Access to modern tools, systems, and approaches that support agentic delivery.

Interested in this position?

Apply directly on the company website

Apply Now

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