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Senior Software Automation Engineer (AI & IT Systems) - Mexico

2 months ago
Mexico
Full-time
Senior
AI Engineer
DevOps and Infrastructure
AWS CI/CD Git Go JavaScript LLM Python
Apply Now
Appen

Appen

Appen is a global leader in providing high-quality data management services for AI development. With over 1 million crowd workers, Appen supports the world's top technology companies in enhancing their products and services. The company offers a divers...

IT Services
1K-5K
Founded 1996
$59M raised
View All Jobs 2

Description

  • Design software-based automation and AI-driven systems that improve efficiency, reliability, and scalability across IT and internal platforms.
  • Build internal tools, services, and integrations using APIs, event-driven systems, and CI/CD practices.
  • Automate operational workflows using AI and LLM technologies to support decision-making and incident analysis.
  • Turn incident trends and operational pain points into durable automation solutions.
  • Reduce recurring production and internal application issues through structured engineering solutions.
  • Strengthen engineering standards through version control, testing, documentation, and observability practices.
  • Influence teams to adopt software engineering approaches instead of manual or ticket-based workflows.
  • Maintain internal applications through participation in a business-hour on-call rotation.
  • Collaborate with Security, Compliance, Platform, and Business Systems teams to deliver solutions that meet governance, privacy, and reliability standards.

Requirements

  • 6+ years of experience in software engineering, automation, platform engineering, or related roles.
  • Strong foundation in software engineering principles, including code quality, testing, and maintainability.
  • Proficiency in Python, JavaScript, Go, or similar languages used for automation and internal tooling.
  • Hands-on experience building and operating production systems or internal tools.
  • Demonstrated experience applying AI or LLM-based solutions in real-world production environments.
  • Background in SRE, DevOps, Platform Engineering, or IT automation with experience operating systems at scale.
  • Experience using AI-assisted development tools such as Cursor, GitHub Copilot, Claude Code, or similar tools.
  • Solid understanding of IT systems, enterprise environments, and service management processes.
  • Experience participating in on-call rotations and supporting production or internal applications.
  • Strong communication skills and the ability to influence teams across different technical backgrounds.
  • Experience with cloud platforms such as AWS or enterprise productivity ecosystems such as Microsoft 365, including Power Automate and Graph APIs, is preferred.
  • Familiarity with infrastructure as code, CI/CD pipelines, or internal developer tooling is preferred.
  • Exposure to identity and access management or zero trust networking solutions such as Twingate is preferred.
  • Experience with monitoring, observability, logging, or operational data systems is preferred.

Benefits

  • Remote work in Mexico.
  • Permanent, full-time employment.
  • Opportunity for broad influence across internal applications, operational systems, and enterprise environments.
  • Clear ownership with growing technical leadership over time.
  • Flexible ways of working supported by tools, resources, and development opportunities.
  • Access to a collaborative culture that values innovation, curiosity, accountability, and humility.
  • Work on complex AI challenges with a global team and significant growth opportunities.

Interested in this position?

Apply directly on the company website

Apply Now

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