Allego

Allego is a leading mobile video sales learning platform that provides a complete sales enablement platform with patented technology. Their AI-powered revenue enablement platform accelerates sales team performance by delivering skills, knowledge, and c...

Internet Software & Services

Information Technology

251-1K (300)

Founded 2013

5 open positions

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Customer Success Coordinator

2 hours, 4 minutes ago

Colombia

Contract

Entry Level

Customer Success

Customer and Technical Support

Salesforce

Apply Now

Allego

Internet Software & Services

251-1K

Founded 2013

View All Jobs 5

Description

Partner with Directors to support post-implementation customer needs.
Provide customer support via email and Zoom.
Serve as a knowledge resource for the Allego platform.
Deliver Success Acceleration Services, including execution and configuration activities to improve adoption and engagement.
Create and transform supplemental customer content.
Work with Product and Product Development teams to escalate and resolve client issues.
Host live office hours and training sessions for new and existing customers.
Manage and track customer interactions in Salesforce.com and ChurnZero.

Requirements

1-2 years of professional experience in customer service, client relations, and/or account management is desired.
Ability to work independently and contribute effectively in a team environment.
Ability to manage both long-term projects and short-term tasks effectively.
High responsiveness to customers with a strong sense of urgency and ownership in resolving issues.
Extremely detail-oriented and quality-driven.
Mobile savvy with knowledge of Google Workspace; Camtasia and QuickTime are a plus.
Salesforce.com experience is a plus.
ChurnZero experience is a plus.
Must be able to work as an independent contractor based in Colombia.
Salary range of 30,000,000–50,000,000 Colombian Pesos (COP) per year.

Benefits

Independent contractor role through Remote, a global employment partner.
Fully remote work arrangement.
Secure payments through Remote.
Access to benefits packages, including health benefits.

Interested in this position?

Apply directly on the company website

Apply Now

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