Program Manager, Professional Services - East

3 weeks, 1 day ago
Full-time
Senior
Project and Program Management
Airtable

Airtable

Airtable is a low-code platform for building next-gen apps, organizing data, and streamlining workflows with AI. It combines the speed of a spreadsheet with the power of a database, offering collaborative features and templates for various needs.

IT Services
1K-5K
Founded 2012
$1400M raised

Description

  • Serve as the primary delivery lead for enterprise customers from kickoff through go-live and beyond.
  • Run delivery across internal teams, external partners, and customer stakeholders while managing progress, blockers, and alignment.
  • Own the full project plan, including scope, schedule, budget, risk register, and RAID log.
  • Make technical sequencing decisions when platform constraints, compliance requirements, or partner dependencies require tradeoffs.
  • Guide customers through AI workflow transformation toward AI-augmented and agent-assisted operations.
  • Use AI tools for status reporting, risk synthesis, documentation, and stakeholder communication.
  • Manage scope changes, assess impact to timeline and budget, and run the change order process.
  • Sequence work across Agile sprint cycles and Waterfall milestones as needed.
  • Coordinate compliance, security, access management, and third-party approvals in regulated enterprise environments.
  • Keep executive stakeholders informed with clear, accurate updates tailored to their level of technical detail.

Requirements

  • 5+ years of experience managing technical delivery in complex, multi-stakeholder environments.
  • Experience delivering technical programs for external customers in a professional services or consulting context.
  • Hands-on experience working directly in Airtable or a comparable platform.
  • PMP or equivalent PMO certification.
  • Experience operating across both Agile and Waterfall delivery models.
  • Genuine fluency with AI tools and an informed perspective on agentic systems.
  • Experience in enterprise environments with compliance, security, and access management requirements.
  • Track record of coordinating delivery across organizational boundaries, including external partners and customer teams.
  • Ability to communicate effectively with C-level stakeholders, delivery teams, and business SMEs.
  • Experience owning customer outcomes, steering committees, and scope conversations with real accountability.

Benefits

  • On-target earnings of $179,500-$221,500 USD for San Francisco Bay Area, Seattle, Los Angeles, and New York roles.
  • On-target earnings of $162,000-$199,800 USD for all other work locations, including remote.
  • Total compensation may include benefits, restricted stock units, and incentive compensation.
  • Remote work is included among eligible work locations.
  • Comprehensive benefit offerings are available through Airtable’s employee benefits program.

Interested in this position?

Apply directly on the company website

Apply Now

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