AIRS Medical

AIRS Medical Inc. revolutionizes healthcare with AI-driven MRI Enhancement solutions and Blood collection aid robots, leading the way in medical imaging innovation worldwide.

Pharmaceuticals

Health Care

51-250 (90)

Founded 2018

10 open positions

Links

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Technical Customer Success Manager (Europe)

3 months, 4 weeks ago

Germany

Full-time

Junior

Customer Success

Customer and Technical Support

Linux TCP/IP

Apply Now

AIRS Medical

AIRS Medical Inc. revolutionizes healthcare with AI-driven MRI Enhancement solutions and Blood collection aid robots, leading the way in medical imaging innovation worldwide.

Pharmaceuticals

51-250

Founded 2018

View All Jobs 10

Description

Configure and deploy SwiftMR on virtual machines and/or gateway PCs.
Integrate SwiftMR with MRI systems and PACS, including network and DICOM configuration.
Troubleshoot TCP/IP, DICOM, connectivity, and interoperability issues.
Support secure and reliable cloud-based SwiftMR operations for healthcare facilities.
Act as the primary technical contact for clients and provide application support.
Resolve technical issues related to integration, PACS, and MRI-specific configurations.
Document implementation procedures and troubleshooting steps for internal and client use.
Conduct regular client check-ins to help customers maximize SwiftMR usage and results.
Plan and coordinate SwiftMR integrations with prospective customers.

Requirements

1+ years of experience in a technical or application support role within healthcare IT.
Proficiency with TCP/IP networking and DICOM networking.
Experience with MRI systems, PACS, and imaging software.
PACS support experience is highly desirable.
Strong problem-solving skills with the ability to independently diagnose and resolve complex technical issues.
Excellent communication skills with the ability to explain technical concepts to non-technical users.
Fluent in English and German.
Must be a proactive team player.
3+ years of experience in a technical or application support role within healthcare IT (preferred).
Experience implementing radiology software in a clinical environment (preferred).
Experience with Linux (preferred).
Fluent in Italian (preferred).
Full-time availability.
Ability to collaborate with team members and customers across multiple regions.
Starting as soon as possible.

Benefits

Comprehensive onboarding and training.
Opportunity to work with a globally expanding healthcare AI company.
Continuous interview and hiring process for early applicants.
Full-time role with international collaboration across the country and worldwide.

Interested in this position?

Apply directly on the company website

Apply Now

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