Supervisor - Payment Compliance

1 hour, 24 minutes ago
Full-time
Lead
Operations
Airbnb

Airbnb

Airbnb is the world's largest community-driven hospitality company, offering homes and experiences in 191 countries. It is an online marketplace connecting people to unique accommodations and experiences globally.

Hotels, Restaurants & Leisure
5K-10K
Founded 2008

Description

  • Oversee day-to-day compliance operations, including staffing needs and scheduling.
  • Handle escalated and urgent cases or issues as needed.
  • Track and report core operations metrics.
  • Conduct regular 1:1 meetings with direct reports and provide actionable performance feedback.
  • Coach, mentor, and develop team members to support career growth.
  • Identify and implement tool, system, process, or policy improvements to strengthen team performance.
  • Lead investigations that require reconciliation of multiple data sources with limited oversight.
  • Escalate compliance risks and opportunities to Payments management.
  • Lead procedure and workflow changes that may affect multiple teams or regions.
  • Manage the Compliance Inbox and respond to real-time channel queries.

Requirements

  • Bachelor’s degree or technical equivalent.
  • Minimum 8 years of experience, including 3 years in people management.
  • Compliance operations experience in payments, banking, or e-commerce.
  • Experience with KYC, AML, and transaction monitoring.
  • Intermediate knowledge of anti-money laundering and anti-fraud typologies in payments and e-commerce.
  • Strong written and verbal communication skills.
  • Ability to make and defend objective and subjective determinations using evidence.
  • Strong problem-solving, adaptability, and resilience.
  • Exceptional organization and process management ability.
  • Familiarity with SQL and data querying skills is highly preferred.

Benefits

  • Annual base pay range of ₹1,750,000 to ₹2,180,000 INR.
  • Eligible for bonus or incentives.
  • Eligible for one or more equity programs.
  • Benefits package included.
  • Employee Travel Credits included.

Interested in this position?

Apply directly on the company website

Apply Now

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