Fraud Investigations Manager

1 day, 8 hours ago
Full-time
Lead
Cybersecurity
Airbnb

Airbnb

Airbnb is the world's largest community-driven hospitality company, offering homes and experiences in 191 countries. It is an online marketplace connecting people to unique accommodations and experiences globally.

Hotels, Restaurants & Leisure
5K-10K
Founded 2008

Description

  • Lead and mentor a specialized team of senior fraud investigators and analysts.
  • Own the resolution of complex, high-risk, or executive-escalated fraud cases and make final decisions in ambiguous situations.
  • Analyze fraud signals and trends and translate findings into platform-level controls, rules, and policies.
  • Collaborate with data science, product, trust and safety, legal, and policy teams to design and implement fraud countermeasures.
  • Develop and present investigative reports and fraud intelligence summaries to leadership and cross-functional partners.
  • Support operational queue work during surge periods to maintain service excellence and platform integrity.
  • Shape proactive fraud strategies and build systemic defenses to prevent future attacks.
  • Set standards for investigative rigor, fairness, and quality across the team.

Requirements

  • 8+ years of leadership experience in fraud investigations, intelligence, risk analytics, or related fields such as financial crime, insurance, or platform abuse.
  • Demonstrated ability to connect case-level insights to broader fraud patterns and systemic risk.
  • Strong background in fraud strategy, behavioral analysis, and development of risk controls and operational workflows.
  • Proven ability to produce clear, structured investigative writing and guide others in reporting standards.
  • Hands-on experience with fraud tooling, upstream signal detection, and structured datasets.
  • Advanced proficiency with SQL and Python for analysis.
  • Working knowledge of cyber risk frameworks, digital forensics, and platform security.
  • Preferred certifications include CISSP, CHFI, CEH, GIAC, CFE, or Security+.
  • Track record of building and leading high-performing teams in high-stakes environments.
  • Experience collaborating with international and cross-functional partners to drive policy, process, and technology improvements.
  • Must live in a state where Airbnb, Inc. has a registered entity for US-remote eligibility.

Benefits

  • Base pay range of $125,000 to $145,000 USD.
  • Eligible for bonus compensation.
  • Eligible for equity.
  • Benefits package included.
  • Employee Travel Credits.
  • US-remote eligible role.
  • Occasional work at an Airbnb office or offsites may be available by agreement.

Interested in this position?

Apply directly on the company website

Apply Now

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