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Technical Trainer

4 days, 7 hours ago
United States
Full-time
Senior
AI (Artificial Intelligence)
Artificial Intelligence and Machine Learning
Generative AI LLM Machine Learning
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AHEAD

AHEAD

AHEAD accelerates the impact of technology on clients by engineering customized data, developer, and infrastructure platforms that improve IT operations. By weaving together cloud infrastructure, intelligent operations, and modern applications, we help...

IT Services
1K-5K
$43M raised
View All Jobs 67

Description

  • Design and deliver AI training through workshops, labs, demos, and office hours.
  • Build and maintain role-based learning paths, reusable prompts, templates, and examples tailored to AHEAD workflows.
  • Test AI tools, prompts, and workflows to understand behavior, failure modes, and applicable guardrails before and during rollout.
  • Partner with the AI Strategy Team, eTech, and Talent Development to turn AI ideas into concrete use cases, workflows, and training scenarios.
  • Maintain enterprise awareness of available AI technical training and enablement offerings.
  • Create and support social learning spaces such as office hours, communities of practice, and internal channels.
  • Gather feedback and observe how employees use AI to continuously improve content and learning experiences.

Requirements

  • 5–8 years of relevant experience in AI/ML, data/analytics, software engineering, technical enablement, developer relations, or technical training.
  • Hands-on experience with LLMs and generative AI, including designing and testing prompts and workflows.
  • Strong prompt engineering and experimentation skills with the ability to explain why prompts work and how to debug them.
  • Proven facilitation and teaching skills for translating complex technical concepts into accessible, actionable content.
  • Experience designing and delivering technical enablement such as labs, workshops, demos, and job aids.
  • Excellent communication and collaboration skills across technical and non-technical stakeholders.
  • High attention to detail, strong judgment, and comfort working in fast-moving, ambiguous environments.
  • Strong practical understanding of LLMs and generative AI, including edge cases, limitations, and risks.
  • Organized and detail-oriented, with the ability to manage multiple training offerings and keep content current.

Benefits

  • $102,000–$135,000 a year in on-target earnings, including base salary and any target bonus.
  • Medical, dental, and vision insurance.
  • 401(k) retirement plan.
  • Paid company holidays.
  • Paid time off.
  • Paid parental and caregiver leave.
  • Cross-department training and development opportunities.
  • Sponsorship for certifications and credentials for continued learning.

Interested in this position?

Apply directly on the company website

Apply Now

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