AHEAD

AHEAD

AHEAD accelerates the impact of technology on clients by engineering customized data, developer, and infrastructure platforms that improve IT operations. By weaving together cloud infrastructure, intelligent operations, and modern applications, we help...

IT Services
1K-5K
$43M raised

Description

  • Provide day-to-day support and monitoring of clients’ cloud-based infrastructure.
  • Develop automated solutions to monitor and support cloud-based infrastructure.
  • Configure and tune cloud-based tools to manage cost, security, and compliance.
  • Hold weekly discussions with clients to review outstanding issues, changes, and improvement proposals.
  • Provide consultation and prepare monthly reports on client cloud infrastructure.
  • Work on moderate to complex issues with limited supervision and own components of complex solutions.
  • Lead written deliverable creation within the area of expertise.
  • Identify out-of-scope client requests and escalate them to the delivery manager or sales team when needed.
  • Proactively communicate project risks, overruns, and escalation requests to the project manager.

Requirements

  • Bachelor’s degree in Computer Science, Mathematics, or a related field.
  • 2-3 years of relevant operational experience.
  • Professional-level Google Cloud Platform certification(s).
  • Strong experience with cloud deployment and infrastructure templates, including Cloud Deployment Manager, CloudFormation, Azure Resource Manager, and Terraform.
  • Experience with Linux/Unix and Windows system administration.
  • Familiarity with scripting languages such as Python, Bash, or PowerShell, with expertise in at least one.
  • Experience with public cloud cost, security, and compliance tools such as CloudCheckr, Cloud Guard, Dome9, Cloud Health, Cloud Prisma, or Cloudability.
  • Expertise with GCP native services such as Cloud Monitoring, Cloud Trace, Cloud VPN, Cloud Identity, Cloud Build, CloudTrail, and App Engine.
  • Experience with service portals and ticketing systems for Incident and Change Management.
  • Experience managing GCP workloads in large environments and working knowledge of cloud migrations, cloud networking, and cloud identity.
  • Client relationship skills and experience managing vendors.
  • Strong verbal and written communication skills, demonstrated technical leadership, and a desire for personal development and learning.
  • Good understanding of distributed systems, TCP/IP protocols, and scaling technologies and solutions.

Interested in this position?

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