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Manager, Data Operations

1 month, 2 weeks ago
Anywhere
Full-time
Senior
Operations Manager
Database Administration
Agile Scrum SFTP SQL
Apply Now
AffirmedRx

AffirmedRx

AffirmedRx is a pharmacy benefit management company dedicated to enhancing healthcare outcomes through integrity, clarity, and trust. They prioritize making pharmacy benefits easy to understand, accessible, and aligned with the best interests of employ...

Insurance
1-10
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Description

  • Lead, coach, and develop a specialized data operations team while contributing directly to technical work.
  • Own the accuracy, timeliness, and integrity of client eligibility and accumulator data.
  • Oversee file layouts, data mapping, and eligibility and accumulator data ingestion and egestion.
  • Set up, configure, and manage SFTP transmissions for clients and vendors.
  • Develop coding automations, monitoring, and alerts to reduce manual work and file transmission errors.
  • Manage change control for client data, file layouts, and production systems, ensuring changes are documented, tested, and approved.
  • Serve as Scrum Master by facilitating sprint planning, standups, retrospectives, and blocker removal.
  • Work directly with clients on data issues, onboarding, and escalations.
  • Partner with IT and business leaders on roadmap execution and prioritization.
  • Translate technical data and file issues for nontechnical stakeholders.

Requirements

  • Bachelor’s degree in a related field or equivalent experience.
  • Direct, hands-on pharmacy benefit management experience with eligibility files, accumulator data, and claims adjudication.
  • 5+ years of experience in data operations, file management, or a related PBM, TPA, or adjudicator data role.
  • Prior people management experience, including coaching, expectation-setting, and accountability.
  • Experience setting up, configuring, and managing SFTP file transmissions.
  • Experience with change control in regulated or healthcare data environments.
  • Scrum Master experience or working knowledge of Scrum and Agile practices.
  • Ability to review SQL, file specifications, and automation code directly.
  • Excellent communication skills and comfort working directly with clients.
  • Strong organization and prioritization skills across multiple clients, projects, and team priorities.
  • Willingness to travel 10–20%.
  • Alignment with values emphasizing trust, accountability, innovation, learning, and support.

Benefits

  • Competitive compensation.
  • Health, dental, vision, and other benefits.
  • Opportunity to influence pharmacy benefit management and patient outcomes.
  • Culture focused on employee and organizational success.
  • Remote work environment with expectations for a professional, distraction-free workspace.

Interested in this position?

Apply directly on the company website

Apply Now

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