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IT Infrastructure Engineer

2 months, 4 weeks ago
Philippines
Full-time
Junior
Infrastructure Engineer
DevOps and Infrastructure
Azure Bash Git PowerShell Python
Apply Now
Adventus

Adventus

Adventus specializes in developing innovative music learning software and interactive programs that enhance music education for students of all ages, integrating technology with pedagogy to create engaging learning experiences in various environments.

Internet Software & Services
51-250
Founded 1996
View All Jobs 7

Description

  • Develop, maintain, and govern a centralized repository for IT infrastructure documentation.
  • Create and update SOPs, runbooks, technical guides, and architecture diagrams for infrastructure components.
  • Establish and enforce documentation standards, templates, and version control practices.
  • Review and audit documentation periodically to ensure accuracy, relevance, and compliance.
  • Manage document lifecycle processes including creation, approval, revision, and archival.
  • Assist with installation, configuration, and maintenance of servers, networking equipment, storage systems, and related infrastructure.
  • Document change management activities such as system upgrades, patching schedules, and infrastructure modifications.
  • Support incident management by maintaining records of incidents, root cause analyses, and resolution steps.
  • Collaborate with cross-functional IT teams to capture and translate technical knowledge into clear documentation.
  • Support audits, identify documentation gaps, and prepare reports on documentation coverage and status.

Requirements

  • Bachelor's degree in Information Technology, Computer Science, Computer Engineering, or a related discipline.
  • 1–3 years of experience in IT infrastructure, systems administration, or a related role.
  • Experience producing technical documentation, SOPs, or knowledge base articles in a corporate IT environment.
  • Exposure to ITIL-based service management practices is preferred.
  • Professional certifications such as ITIL Foundation, CompTIA Network+, Microsoft Certified: Azure Administrator, or equivalent are advantageous.
  • Strong proficiency in English, both written and spoken.
  • Proficiency with documentation and knowledge management tools.
  • Solid understanding of servers, networking, virtualization, storage, and cloud services.
  • Familiarity with diagramming tools such as Microsoft Visio, draw.io, or Lucidchart.
  • Working knowledge of ITSM processes including change management, incident management, and asset management.
  • Basic scripting knowledge in PowerShell, Bash, or Python is a plus.
  • Exceptional written and verbal communication skills with the ability to translate complex technical concepts into clear, accessible content.
  • Strong attention to detail and a methodical approach to organizing information.
  • Ability to manage multiple documentation projects simultaneously.
  • Collaborative team player who works effectively with technical and non-technical stakeholders.

Interested in this position?

Apply directly on the company website

Apply Now

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