Project Manager, Client Success

3 weeks, 4 days ago
Full-time
Junior
Project and Program Management
Advantmed

Advantmed

Advantmed provides integrated healthcare solutions that focus on enhancing performance, reducing costs, and optimizing patient outcomes for healthcare organizations, particularly in the areas of risk adjustment and quality management.

Internet Software & Services
1K-5K
Founded 2005

Description

  • Establish and maintain client relationships that support a collaborative partnership with client project teams.
  • Develop, update, and manage project plans and timelines while tracking status, identifying risks early, and mitigating issues.
  • Oversee client communications, issue resolution, and status reporting as the primary day-to-day contact for project operations.
  • Report client project metrics, translate metrics into business insights, and drive action plans to meet customer goals and project objectives.
  • Lead recurring client calls for status updates, performance reviews, course corrections, and post-project reviews.
  • Document and distribute meeting minutes and track completion of resulting action items.
  • Prepare and deliver presentations to senior leadership, clients, and prospective customers.
  • Support successful launch and management of Advantmed products and services projects, including operational coordination, project design, and delivery.
  • Align project execution with client goals and contractual commitments while maintaining high levels of customer service.

Requirements

  • Minimum 2-3 years of project management experience, preferably in healthcare or managed care.
  • In-depth knowledge of HEDIS measures, specifications, and reporting processes.
  • Strong analytical skills with the ability to interpret healthcare data and performance metrics.
  • Excellent communication, leadership, and interpersonal skills.
  • Proficiency in project management software and Microsoft Office applications.
  • Willingness to work odd hours when required.
  • Proficiency in the Windows environment.
  • Familiarity with virtualization technologies.
  • Understanding of RDBMS/SQL concepts.
  • Experience with database notification, failover clustering, troubleshooting, and support operations is advantageous.
  • Ability to handle demanding service response and recovery turnaround times and meet stringent SLA requirements.
  • Excellent scheduling, multitasking, and problem-solving skills.
  • Meticulous, process-oriented, and able to work well under pressure.

Benefits

  • Fully remote role with work-life balance and flexibility when needed.
  • Health, dental, and vision insurance.
  • Paid time off (PTO).
  • 401(k) retirement plan.

Interested in this position?

Apply directly on the company website

Apply Now

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