Accounts Receivable Specialist servicing Canada

3 weeks, 4 days ago
Full-time
Junior
Finance and Accounting
Actionstep

Actionstep

Actionstep is a comprehensive legal business management platform for midsize law firms, offering a powerful cloud-based legal practice management system that automates routine legal processes, reduces administrative burdens, and provides tools for CRM,...

Internet Software & Services
51-250
Founded 2004

Description

  • Monitor accounts receivable aging reports and follow up proactively on overdue balances.
  • Implement structured collection strategies to reduce aged debt and debt exposure.
  • Communicate with customers by phone and email to secure payment commitments and issue reminder notices.
  • Track, document, and escalate delinquent accounts, including recommendations for bad debt write-offs when appropriate.
  • Investigate billing discrepancies and disputes with the Billing Specialist and internal stakeholders.
  • Process approved credit notes and monitor dispute resolution to recover outstanding amounts.
  • Apply customer payments accurately, reconcile accounts, and resolve unapplied or misapplied cash.
  • Support month-end AR reconciliations with the Revenue Accountant.
  • Manage the shared accounts inbox and respond to customer and internal queries promptly.
  • Provide aging summaries, collection forecasts, and insights on payment trends and credit risk.

Requirements

  • Experience in accounts receivable or a similar role.
  • Excellent customer service skills with a polite, tactful, and firm manner.
  • Confidence, professionalism, perseverance, and resilience.
  • Strong Microsoft Excel skills.
  • Excellent written and verbal communication skills, including face-to-face and phone communication.
  • Ability to manage workload, prioritize tasks, and work well under pressure.
  • Excellent attention to detail and a questioning, initiative-driven approach.
  • Experience with NetSuite is desirable.
  • Bachelor's degree in Finance, Accounting, Business Administration, or a related field is desirable.

Benefits

  • Robust medical, dental, and vision coverage.
  • 401(k) with company match.
  • Flexible working arrangements and PTO.
  • Take your birthday off.
  • Frequent team-building events.
  • Training and development opportunities.
  • Salary range of 58k-68k.

Interested in this position?

Apply directly on the company website

Apply Now

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