Virtual Student Success Coach - SY 26-27

1 month, 2 weeks ago
Full-time
Junior
Customer and Technical Support
Accel Schools

Accel Schools

Accel Schools is a K-12 education management organization that partners with communities nationwide to create safe and supportive learning environments, offering personalized educational practices to foster the social and academic growth of students fr...

Education Services
251-1K
Founded 2015

Description

  • Support new and returning students and families through onboarding and completion of required tasks.
  • Serve as the primary contact for new students and families, answering questions and addressing concerns.
  • Maintain weekly open office hours and help sessions for students and families.
  • Make welcome calls in coordination with the homeroom teacher and follow up on incomplete items for new students.
  • Participate in admissions counseling by reviewing transcripts, assisting with course selection, and explaining the school program.
  • Help school administration develop plans to remove barriers to attendance, academic progress, and behavioral goals.
  • Provide research-based strategies and training to help students and parents communicate effectively with teachers and administrators.
  • Facilitate individual and group support sessions and provide academic resources to increase student achievement.
  • Collaborate regularly with students, teachers, and parents to monitor progress and support goals related to academics, attendance, engagement, and behavior.
  • Maintain accurate documentation of student performance, progress, needs, and academic support.
  • Coordinate and participate in professional development activities and re-enrollment events for families.
  • Attend student gatherings, parent/student conferences, and other in-person or phone meetings as needed.

Requirements

  • Bachelor’s degree in education, social services, or a related field.
  • Prior experience as a teacher, tutor, counselor, or mentor working with youth.
  • Prior marketing experience, including social media, events, and communications, is preferred.
  • Proficiency with Google Docs, MS Office Suite, email, and internet applications.
  • Excellent verbal and written communication skills.
  • Strong data collection and analysis skills.
  • Ability to manage confidential information appropriately.
  • Ability to work under pressure, prioritize effectively, and meet deadlines consistently.
  • Ability to work with a distributed workforce and clientele.
  • Ability to pass state and federal background checks.
  • Must be an Ohio resident.
  • Willingness to travel and attend in person several times per year for state testing and student events.

Benefits

  • Annual starting salary of $43,000 to $48,000.
  • Paid time off.
  • Retirement contributions.
  • Medical, dental, and vision insurance.
  • Employee Assistance Program.
  • Optional basic life and AD&D insurance, plus voluntary life insurance for employee, spouse, and child.
  • Voluntary short-term and long-term disability insurance.
  • Discounted childcare at Early Learning Academies locations.
  • Career advancement opportunities within Pansophic Learning and its network of 4,000+ instructors and education professionals.

Interested in this position?

Apply directly on the company website

Apply Now

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