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Enrollment Coordinator

2 hours, 18 minutes ago
United States
Full-time
Junior
Academic Advisor
Customer and Technical Support
CRM
Apply Now
Accel Schools

Accel Schools

Accel Schools is a K-12 education management organization that partners with communities nationwide to create safe and supportive learning environments, offering personalized educational practices to foster the social and academic growth of students fr...

Education Services
251-1K
Founded 2015
View All Jobs 22

Description

  • Provide customer service and support to current and prospective families.
  • Respond to inquiries and information requests by phone, email, and text using provided processes and materials.
  • Make daily outbound calls to interested students and parents.
  • Conduct phone and video appointments with prospective families to assess needs, fit, and potential barriers to enrollment.
  • Schedule school tour appointments for prospective families.
  • Provide accurate and up-to-date information on registration requirements, school programs, and enrollment procedures.
  • Document all student and family interactions in the CRM system.
  • Assist with re-enrollment training and processes for the enrollment team.
  • Assist with new employee training and onboarding.
  • Represent the schools as the initial point of contact for enrollment and registration activities in the assigned region.
  • Build and maintain positive relationships with remote team members and educational institutions.
  • Support schools during enrollment events and registration activities.
  • Apply state rules and regulations to enrollment-related work and stay current on regulatory changes.
  • Identify community organizations and businesses for potential school partnerships.
  • Collaborate with Marketing Managers on cross-promotional opportunities.

Requirements

  • Bilingual candidates are preferred.
  • Must work PST hours.
  • Ability to learn quickly and work effectively in a remote environment.
  • Excellent relationship-building, communication, and phone presentation skills.
  • Strong problem-solving, time management, and organizational skills.
  • Solutions-oriented with strong follow-up ability.
  • Positive attitude and strong work ethic in a diverse educational community setting.
  • Ability to adapt to changing assignments and multiple priorities.
  • Strong proficiency with multiple software programs, including MS Office, contact management database systems, and Gmail.
  • Must pass federal, state, and local background checks as required by the state.
  • Excellent presentation skills and organizational skills.
  • Some travel is required for departmental training, meetings, and occasional school events.

Benefits

  • Starting salary of $43,000 to $48,000 annually.
  • Paid time off.
  • Retirement contributions.
  • Optional basic life and AD&D insurance.
  • Voluntary life insurance for employee, spouse, and child.
  • Discounted childcare at Early Learning Academies locations.
  • Medical, dental, and vision insurance.
  • Employee Assistance Program.
  • Voluntary short-term and long-term disability insurance.
  • Career advancement opportunities across Accel Schools and its network of 4,000+ instructors and education professionals.

Interested in this position?

Apply directly on the company website

Apply Now

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