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Head of GTM Systems & AI

14 hours, 52 minutes ago
Spain
Full-time
Executive
AI (Artificial Intelligence)
Software Development
CRM Salesforce
Apply Now
360Learning

360Learning

360Learning offers a comprehensive digital learning platform that empowers organizations to collaboratively create, deliver, and enhance training courses, leveraging data and AI to engage learners and trainers while facilitating continuous upskilling f...

Diversified Consumer Services
201-500
Founded 2010
$243M raised
View All Jobs 43

Description

  • Own the GTM AI operating model, including agent skills, evaluations, costs, adoption, and ROI.
  • Define the long-term GTM systems architecture across CRM, marketing automation, customer success tooling, and AI, including build-versus-buy decisions.
  • Translate ambiguous commercial business problems into scalable systems, AI agents, and operating practices.
  • Lead and coach five senior individual contributors across Salesforce, marketing/BDR, customer success systems, and web operations.
  • Set and maintain standards for documentation, testing, and deployment.
  • Lead vendor evaluations, quarterly keep-or-kill reviews, renewals, and the full commercial-stack renewal cycle.
  • Partner with Data, Enablement, Security, Finance, Engineering, GTM leaders, and commercial teams to prioritize and deliver solutions.
  • Drive adoption and change management for new GTM capabilities across distributed teams.
  • Develop a 12–18-month roadmap for systems infrastructure, ways of working, and the AI portfolio.
  • Launch AI agents that proactively monitor business data and engage stakeholders, with defined owners and outcome measures.

Requirements

  • 5+ years of experience in GTM systems, agentic/AI workflow products, revenue technology, enterprise SaaS, technical product management, consulting, or a related field.
  • Experience designing and shipping reliable, scalable systems with a strong AI focus.
  • Fluency with modern GTM systems, such as Salesforce, marketing automation, enrichment, routing, attribution, lead-to-quote, billing, or customer lifecycle tools.
  • Deep Salesforce expertise is strongly preferred.
  • Experience building with AI tooling, including LLM-based agents, plugins or skills, business-system connectors, and agent evaluations.
  • Ability to assess business processes, identify appropriate automation opportunities, and determine where human involvement is needed.
  • Experience defining KPIs, running experiments, and measuring impact on pipeline, conversion, efficiency, and revenue.
  • Strong strategic alignment, executive communication, and change-management capabilities.
  • Experience leading vendor evaluations and setting standards for documentation, testing, and deployment while coaching senior ICs.
  • Fluent English (US/UK) or B2-level French or equivalent.

Benefits

  • Base salary plus a variable compensation component.
  • Work-from-home allowance.
  • Social security, health insurance, unemployment insurance, common contingency coverage, and salary guarantee fund.
  • Flexible working hours and fully remote work from anywhere in Spain.
  • Leave in accordance with local policies.
  • Six employee resource groups, including Mental Health, Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity.

Interested in this position?

Apply directly on the company website

Apply Now

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