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Head of GTM Systems & AI

3 weeks, 3 days ago
Spain
Full-time
Executive
AI (Artificial Intelligence)
Software Development
CRM Salesforce
Apply Now
360Learning

360Learning

360Learning offers a comprehensive digital learning platform that empowers organizations to collaboratively create, deliver, and enhance training courses, leveraging data and AI to engage learners and trainers while facilitating continuous upskilling f...

Diversified Consumer Services
251-1K
Founded 2010
$243M raised
View All Jobs 39

Description

  • Own the GTM AI operating model, including skills, agent evaluations, cost, adoption, and ROI.
  • Set the long-term architecture and build-versus-buy strategy for CRM, marketing automation, and customer success systems.
  • Translate ambiguous business problems into scalable solutions and prioritize initiatives based on cost, feasibility, and impact.
  • Lead and coach five senior individual contributors across Salesforce, marketing/BDR, customer success systems, and web operations.
  • Establish standards for documentation, testing, and deployment.
  • Manage vendor evaluations, quarterly keep-or-kill reviews, renewals, and the full commercial technology vendor lifecycle.
  • Partner with Data, Enablement, Security, Finance, and commercial leadership teams.
  • Drive adoption and change management for new GTM capabilities across distributed teams.
  • Ship AI agents connected to business data, with defined owners, outcome measures, and measurable business impact.
  • Create and maintain a 12–18 month roadmap for systems infrastructure, operating practices, and the AI portfolio.

Requirements

  • 5+ years of experience in GTM systems, AI or agentic workflow products, revenue technology, enterprise SaaS, technical product management, consulting, or a related field.
  • Experience designing and shipping reliable, scalable systems that address ambiguous business problems.
  • Fluency with modern GTM systems, including Salesforce, marketing automation, enrichment, routing, attribution, lead-to-quote, billing, or customer lifecycle tools.
  • Deep Salesforce expertise preferred.
  • Experience building AI agents, LLM plugins or skills, business-system connectors, and agent evaluation frameworks.
  • Ability to define KPIs, run experiments, and use data to prioritize investments and measure pipeline, conversion, efficiency, and revenue impact.
  • Strong strategic alignment, executive communication, and change-management abilities.
  • Experience conducting end-to-end vendor evaluations.
  • Ability to set quality standards and coach senior individual contributors.
  • Fluent English at US/UK level or B2-level French equivalent.

Benefits

  • Base salary plus variable compensation.
  • Work-from-home allowance and comprehensive social security, health, unemployment, contingency, and salary guarantee fund benefits.
  • Flexible hours and fully remote work from anywhere in Spain.
  • Six employee resource groups covering mental health, sustainability, women, parents, LGBTQIA2S+, and ethnic diversity.
  • Inclusive, equal-opportunity workplace with a focus on diversity, equity, and inclusion.

Interested in this position?

Apply directly on the company website

Apply Now

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