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Head of GTM Systems & AI

14 hours, 59 minutes ago
France
Full-time
Executive
AI (Artificial Intelligence)
Software Development
CRM LLM Salesforce
Apply Now
360Learning

360Learning

360Learning offers a comprehensive digital learning platform that empowers organizations to collaboratively create, deliver, and enhance training courses, leveraging data and AI to engage learners and trainers while facilitating continuous upskilling f...

Diversified Consumer Services
201-500
Founded 2010
$243M raised
View All Jobs 43

Description

  • Own the GTM AI operating model, including skills, agent evaluations, cost, adoption and ROI measurement.
  • Design the long-term GTM systems strategy across CRM, marketing automation and customer success tooling, including build-versus-buy decisions.
  • Translate ambiguous commercial business problems into scalable systems, products and AI agents.
  • Lead and coach five senior individual contributors across Salesforce, marketing/BDR, customer success systems and web operations.
  • Set and maintain standards for documentation, testing and deployment.
  • Manage vendors end to end, including evaluations, quarterly keep-or-kill reviews, renewals and the commercial-stack renewal cycle.
  • Partner with Data, Enablement, Security, Finance and commercial leaders to prioritize initiatives and define target operating states.
  • Drive adoption and change management for new GTM capabilities across distributed teams.
  • Develop a 12–18 month roadmap for systems infrastructure, ways of working and the AI portfolio.
  • Measure and demonstrate capacity and business impact generated by the team’s work.

Requirements

  • 5+ years of experience in GTM systems, agentic/AI workflow products, revenue technology, enterprise SaaS, technical product management, consulting or a related path.
  • Experience designing and shipping reliable, scalable systems with a strong AI focus.
  • Fluency with modern GTM systems such as Salesforce, marketing automation, enrichment, routing, attribution, lead-to-quote, billing or customer lifecycle tools.
  • Experience building with AI tooling, including LLM-based agents, plugins or skills, business-system connectors and agent evaluations.
  • Ability to assess business processes, identify AI opportunities and determine when automation is appropriate.
  • Experience defining KPIs, running experiments and measuring impact on pipeline, conversion, efficiency and revenue.
  • Ability to lead strategic alignment, communicate effectively with executives and drive change through adoption.
  • Experience conducting end-to-end vendor evaluations and managing technology renewals.
  • Experience coaching senior individual contributors and maintaining documentation, testing and deployment standards.
  • Fluent English (US/UK) or French at B2 level or equivalent; deep Salesforce expertise is preferred.

Benefits

  • Compensation package including base salary, variable pay and equity.
  • Work-from-home stipend, RTT, lunch vouchers and medical insurance.
  • Gym subscription.
  • Flexible working hours and fully remote work anywhere in France.
  • One month of parental leave for the second parent.
  • Six employee resource groups, including Mental Health, Sustainability, Women, Parents, LGBTQIA2S+ and Ethnic Diversity.

Interested in this position?

Apply directly on the company website

Apply Now

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