Head of GTM Systems & AI

3 weeks, 3 days ago
Full-time
Executive
Software Development
360Learning

360Learning

360Learning offers a comprehensive digital learning platform that empowers organizations to collaboratively create, deliver, and enhance training courses, leveraging data and AI to engage learners and trainers while facilitating continuous upskilling f...

Diversified Consumer Services
251-1K
Founded 2010
$243M raised

Description

  • Own the GTM AI operating model, including skills, agent evaluations, cost, adoption, and ROI.
  • Define the long-term architecture of the CRM, marketing automation, customer success, and related GTM stack.
  • Evaluate business problems, recommend build-versus-buy solutions, and assess cost and feasibility.
  • Lead and coach five senior individual contributors across Salesforce, marketing/BDR, customer success systems, and web operations.
  • Set standards for documentation, testing, deployment, and operational excellence.
  • Manage vendors end to end, including evaluations, quarterly reviews, and renewals.
  • Partner with Data, Enablement, Security, Finance, and commercial leaders on priorities and execution.
  • Drive adoption and change management for new GTM capabilities across distributed teams.
  • Ship AI agents connected to business data with defined owners, success measures, and measurable outcomes.
  • Develop a 12–18 month roadmap and demonstrate the commercial capacity and impact generated by the team.

Requirements

  • 5+ years of experience in GTM systems, revenue technology, agentic AI workflow products, enterprise SaaS, technical product management, consulting, or a related field.
  • Experience translating ambiguous business problems into reliable, scalable tooling and determining when to automate.
  • Fluency with modern GTM systems, including Salesforce, marketing automation, enrichment, routing, attribution, lead-to-quote, billing, or customer lifecycle tools.
  • Deep Salesforce expertise preferred.
  • Experience building AI agents, LLM-based plugins or skills, business-system connectors, and agent evaluations.
  • Ability to define KPIs, run experiments, and use data to measure impact on pipeline, conversion, efficiency, and revenue.
  • Strong strategic alignment, executive communication, change management, and stakeholder leadership skills.
  • Experience conducting end-to-end vendor evaluations.
  • Ability to establish documentation, testing, and deployment standards while coaching senior individual contributors.
  • Fluent English at US/UK proficiency or B2-level French equivalent.

Benefits

  • Base salary, variable compensation, and equity.
  • Work-from-home stipend, RTT, lunch vouchers, medical insurance, and gym subscription.
  • One month of parental leave for the second parent.
  • Flexible hours and fully remote work possible anywhere in France.
  • Six employee resource groups covering mental health, sustainability, women, parents, LGBTQIA2S+, and ethnic diversity.

Interested in this position?

Apply directly on the company website

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