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Head of GTM Systems & AI

14 hours, 59 minutes ago
France
Full-time
Executive
AI (Artificial Intelligence)
Software Development
CRM LLM Salesforce
Apply Now
360Learning

360Learning

360Learning offers a comprehensive digital learning platform that empowers organizations to collaboratively create, deliver, and enhance training courses, leveraging data and AI to engage learners and trainers while facilitating continuous upskilling f...

Diversified Consumer Services
201-500
Founded 2010
$243M raised
View All Jobs 43

Description

  • Own the GTM AI operating model, including skills, agent evaluations, cost management, adoption, and ROI measurement.
  • Define the long-term architecture and build-versus-buy strategy for CRM, marketing automation, customer success, and related GTM systems.
  • Translate ambiguous commercial problems into scalable systems, workflows, and AI agents.
  • Lead and coach five senior individual contributors across Salesforce, marketing/BDR, customer success systems, and web operations.
  • Set and uphold standards for documentation, testing, and deployment.
  • Manage vendors end to end, including evaluations, quarterly keep-or-kill reviews, renewals, and the commercial-stack renewal cycle.
  • Partner with Data, Enablement, Security, Finance, Engineering, and commercial leaders to prioritize initiatives and drive execution.
  • Lead adoption and change management for new GTM capabilities across distributed teams.
  • Develop a 12–18 month roadmap for systems infrastructure, operating practices, and the AI portfolio.
  • Measure and demonstrate business impact, including commercial capacity reinvested through team-delivered solutions.

Requirements

  • 5+ years of experience in GTM systems, AI/agentic workflow products, revenue technology, enterprise SaaS, technical product management, consulting, or a related field.
  • Experience designing and shipping reliable systems with a strong AI focus.
  • Ability to assess business processes, identify AI opportunities, and determine when automation is appropriate across the revenue engine.
  • Fluency with modern GTM systems, including Salesforce, marketing automation, enrichment, routing, attribution, lead-to-quote, billing, or customer lifecycle tools.
  • Deep Salesforce expertise (preferred).
  • Experience building with AI tooling, including LLM-based agents, plugins or skills, business-system connectors, and agent evaluations.
  • Ability to define KPIs, run experiments, and use data to measure impact on pipeline, conversion, efficiency, and revenue.
  • Experience leading vendor evaluations and managing vendor relationships end to end.
  • Ability to coach senior ICs and maintain high standards for documentation, testing, and deployment.
  • Fluent English (US/UK) or B2-level French or equivalent.

Benefits

  • Compensation package including base salary, variable pay, and equity.
  • Flexible working hours and fully remote work anywhere in France.
  • Work-from-home stipend, RTT, lunch vouchers, medical insurance, and gym subscription.
  • One month of parental leave for the second parent.
  • Employee resource groups supporting mental health, sustainability, women, parents, LGBTQIA2S+, and ethnic diversity.
  • Inclusive, equal-opportunity workplace and collaborative company culture.

Interested in this position?

Apply directly on the company website

Apply Now

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