Director, Professional Services

1 day, 1 hour ago
Full-time
Executive
Project and Program Management
Zscaler

Zscaler

Zscaler is a cybersecurity pioneer providing industry-leading CASB and SASE solutions, revolutionizing internet security with a cloud-based platform that protects users worldwide.

Internet Software & Services
1K-5K
Founded 2007

Description

  • Execute the strategic vision for the Americas Professional Services organization aligned with global scalability goals.
  • Build, lead, and develop a high-performing team of technical consultants, architects, and project managers to drive successful implementation outcomes.
  • Oversee delivery of services with a focus on quality, on-time project completion, and high client satisfaction.
  • Own the Americas Professional Services P&L, including capacity forecasting, resource utilization, and meeting financial targets.
  • Manage post-sales deployment programs and ensure customer-centric excellence across engagements.
  • Collaborate cross-functionally with Sales, Product, and Engineering to optimize deployment processes and improve customer lifetime value.
  • Drive efficiency, scalability, and profitability of cloud security solution implementations.
  • Provide leadership in professional services operations and adoption of project management methodologies to standardize delivery.

Requirements

  • 7+ years of experience in Professional Services or Consulting delivery within enterprise software or SaaS.
  • 5+ years in a senior leadership role managing delivery teams in a high-growth environment.
  • Deep expertise in cloud technologies, cybersecurity, networking, or Zero Trust solutions.
  • Proven experience managing P&Ls, department budgets, and financial targets.
  • Strong knowledge of professional services operations and project management methodologies such as Agile or Scrum.
  • Experience with capacity forecasting and resource utilization planning for services organizations.
  • MBA or advanced degree in IT, Computer Science, or Business (preferred).
  • Relevant certifications such as AWS, Azure, GCP, PMP, or CISSP (preferred).
  • Direct familiarity with Zscaler technology or cloud security frameworks (preferred).
  • This is a US-based remote role (applicants should be based in the United States).

Benefits

  • Base salary range $192,500—$275,000 (base pay range; excludes commission/bonus/equity if applicable).
  • Various comprehensive health plans.
  • Time off plans for vacation and sick time.
  • Parental leave options.
  • Retirement plan options.
  • Education reimbursement.
  • In-office perks and a hybrid/flexible Future of Work strategy with remote-first arrangements.
  • Inclusive benefits and reasonable accommodations in recruiting and employment processes.

Interested in this position?

Apply directly on the company website

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