Accounts Receivable Specialist I

2 hours, 58 minutes ago
Full-time
Junior
Finance and Accounting
ZoomInfo

ZoomInfo

ZoomInfo provides a comprehensive B2B database that offers accurate and actionable contact and company intelligence, enabling sales and marketing teams to enhance their campaigns and improve prospecting efforts through access to direct dial phone numbe...

Professional Services
1K-5K
Founded 2000

Description

  • Perform outbound calls and email follow-ups with customers regarding overdue invoices and outstanding payments.
  • Investigate and resolve billing discrepancies, payment disputes, and customer queries in a timely manner.
  • Maintain accurate records of collection activities, customer communications, and payment commitments in the system.
  • Monitor customer accounts and review aging reports to identify overdue balances and payment trends.
  • Collaborate with Sales, Customer Success, and Finance to address account issues and facilitate timely collections.
  • Meet collection targets while adhering to company policies and procedures.
  • Escalate high-risk accounts or unresolved issues to senior team members when appropriate.
  • Contribute to process improvement initiatives and maintain professionalism in all customer interactions.

Requirements

  • 1-2 years of experience in Accounts Receivable.
  • A graduate degree in B.Com or a similar field.
  • Experience in outbound outreach and ensuring collections are completed on time.
  • Availability to work 7 PM IST to 4 AM IST, which is mandatory.
  • Excellent communication, analytical, and collaboration skills.
  • Working knowledge of tools such as HighRadius, Salesforce, or SAP is an added advantage.

Interested in this position?

Apply directly on the company website

Apply Now

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