Technical Consultant (Client-Facing)

2 hours, 10 minutes ago
Full-time
Mid Level
Software Development
Zeta Global

Zeta Global

Zeta Global provides an AI-powered marketing cloud that enables enterprises to acquire, grow, and retain customers through precision marketing, leveraging data science, advanced analytics, and machine learning to create optimized customer experiences.

Media
1K-5K
Founded 2007

Description

  • Understand customer business and technical requirements and deliver comprehensive, scalable solutions.
  • Lead or contribute to consultative engagements addressing technical and business challenges in digital marketing initiatives.
  • Participate in design workshops and business requirements definition through solution sign-off.
  • Provide expert input into solution design, including delivery impact analysis and scalability recommendations.
  • Act as the product expert by understanding platform capabilities and limitations and ensuring technical best practices are followed.
  • Deliver technical consultation, solution configuration, quality assurance testing, and ongoing client and partner support.
  • Configure, build, and set up the Zeta platform.
  • Work with technical and non-technical stakeholders to provide guidance, troubleshooting, and project support.
  • Create, manage, and present BRDs/SSDs that align customer needs with Zeta solutions.
  • Manage multiple concurrent engagements, identify risks and issues, and propose mitigation strategies.
  • Deliver new implementations, migrations, and enhancement projects.
  • Support Account Executives and Go-To-Market teams by validating solutions and contributing to effort estimations.
  • Research emerging technologies, market solutions, and industry trends to inform solution design.
  • Travel to client or partner sites for onsite discovery and solution presentations as required.

Requirements

  • University degree in Business, Computer Information Systems, or a similar field preferred, or equivalent experience with demonstrated proficiency.
  • 3+ years of experience in a technical role.
  • Native French speaker with professional proficiency in English; Dutch is a strong plus.
  • Based in Belgium and eligible to work in Belgium.
  • Strong presentation and verbal communication skills for technical, non-technical, end-user, and executive audiences.
  • Experience developing SQL using RDBMS platforms such as MySQL, Oracle, or MS SQL Server.
  • Hands-on experience with HTML, CSS, and JavaScript.
  • Familiarity with SOAP and REST APIs, XML/XSL, and integration techniques.
  • Ability to collaborate effectively with local and remote teams across multiple time zones.
  • Demonstrated ability to work autonomously, take ownership of technical topics, and adapt to different project sizes and complexity.
  • Experience in the digital marketing and/or loyalty industries is strongly preferred.

Benefits

  • Mobile phone subscription.
  • Meal vouchers.
  • Pension plan.

Interested in this position?

Apply directly on the company website

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