Zendesk

Zendesk

Zendesk provides a comprehensive software solution designed to enhance customer service and engagement through an AI-powered platform that facilitates communication across various channels, including text, mobile, phone, email, live chat, and social me...

Professional Services
5K-10K
Founded 2007

Description

  • Develop a deep contextual understanding of public cloud, the business, users, and their needs.
  • Create sketches, workflow diagrams, and high-fidelity prototypes in Figma and FigJam.
  • Produce high-quality design work focused on business and customer value.
  • Contribute to user research through usability studies and customer interviews.
  • Help evolve the DoiT design system.
  • Collaborate closely with Product Managers, Designers, and Engineers.
  • Participate in weekly design critiques, operations meetings, and knowledge-sharing sessions.

Requirements

  • BA or BS in UX Design or relevant professional experience.
  • 4+ years of experience in the design industry.
  • Experience solving complex product problems.
  • Experience working in public cloud and a solid understanding of cloud data and analytics is mandatory.
  • Expertise in user-centered design principles and methodologies.
  • A strong portfolio demonstrating both UX and UI design skills.
  • Experience using Figma, FigJam, and Jira.
  • Ability to manage multiple deliverables simultaneously as a self-starter.
  • Outstanding verbal and written communication skills with experience working with multiple stakeholders.

Benefits

  • Remote work from the UK, Ireland, Sweden, the Netherlands, or Estonia.
  • Unlimited PTO.
  • Flexible working options and a schedule that supports work-life balance.
  • Health insurance.
  • Parental leave.
  • Employee stock option plan.
  • Home office allowance.
  • Professional development stipend.

Interested in this position?

Apply directly on the company website

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