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Global Payroll Operations Manager

1 hour, 57 minutes ago
Spain, Sweden, United Kingdom, Estonia, Netherlands, Ireland
Full-time
Senior
Payroll Specialist
Operations
AWS Azure GCP Generative AI Kubernetes
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Zendesk

Zendesk

Zendesk provides a comprehensive software solution designed to enhance customer service and engagement through an AI-powered platform that facilitates communication across various channels, including text, mobile, phone, email, live chat, and social me...

Professional Services
5K-10K
Founded 2007
View All Jobs 107

Description

  • Manage end-to-end global payroll operations across more than 15 countries and ensure payroll information is prepared on time.
  • Oversee payroll workstreams and schedules to support accurate and timely payroll delivery.
  • Prepare payroll forecasts and reports for financial reporting and ad hoc requests, ensuring accuracy and proper presentation.
  • Balance and reconcile payroll records to the financial general ledger.
  • Track and report bonus and severance accruals.
  • Procure new payroll vendors and manage existing vendor relationships, including SLAs and KPIs.
  • Own payroll tax compliance, including quarterly and annual filings, amended reports, and business registrations.
  • Manage employee experience related to the ESOP program and exercise process, and support implementation of new equity management tools.
  • Lead special projects related to payroll operations, compliance, pension enrollment, and insurance enrollment.
  • Serve as the point of contact for contractor costs, invoices, and questions, while driving payroll process improvements.

Requirements

  • 7+ years of payroll experience with global payroll exposure.
  • Experience with US, EMEA, and other international payroll processes preferred.
  • Experience leading payroll across multiple geographies with strong awareness of local requirements.
  • Experience with HRIS systems and advanced spreadsheet skills.
  • Strong project management skills and exceptional attention to detail.
  • Strong understanding of cross-functional dependencies with stakeholders in equity, tax, accounting, FP&A, legal, compensation, and benefits.
  • Excellent prioritization skills and the ability to work effectively in a dynamic, rapidly changing environment.
  • Comfort with ambiguity, sound judgment, and the ability to influence outcomes on complex issues.
  • Bachelor's degree in accounting, finance, or a related field, with relevant experience in a similar role.
  • Master's degree in business administration is an advantage.

Benefits

  • Unlimited vacation.
  • Flexible working options with remote work and schedule flexibility.
  • Health insurance.
  • Parental leave.
  • Employee stock option plan.
  • Home office allowance.
  • Professional development stipend.
  • Peer recognition program.

Interested in this position?

Apply directly on the company website

Apply Now

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