Data Entry Support Specialist

3 weeks, 1 day ago
Full-time
Entry Level
Customer and Technical Support
Ylopo

Ylopo

Ylopo provides cutting-edge AI-powered digital marketing services for real estate professionals, enhancing lead generation and engagement through automation and machine learning.

Professional Services
51-250
Founded 2013

Description

  • Process forms to enter data accurately and efficiently into designated websites and databases for client onboarding and offboarding.
  • Verify and correct discrepancies by communicating with customers via email as new information becomes available.
  • Respond to client emails in a timely manner to provide support and complete assigned tasks.
  • Collaborate with the Branded Sites and Support Team to maintain data consistency and accuracy across platforms.
  • Ensure data integrity and security by following company protocols and procedures.
  • Organize and sort information according to specified guidelines.
  • Meet daily KPIs and required form-processing volumes.
  • Perform other administrative tasks and duties as assigned.

Requirements

  • Previous experience in a data entry role.
  • Ability to grasp moderate technical concepts and systems.
  • Strong organizational skills and attention to detail.
  • Ability to take initiative and work independently toward deadlines.
  • Strong written communication skills.
  • Professional manner and responsiveness to clients.
  • Consistent work habits and strong work ethic.
  • Positive demeanor and trustworthy character.
  • Adaptability and willingness to learn new software and tools.
  • Processor for main and backup computer should be 2 GHz or above, with Intel Core 5/7 highly required.
  • At least 16 GB RAM and 100 GB free disk space.
  • USB headset with noise-canceling feature.
  • At least 20 Mbps wired internet connection for main ISP.
  • Backup internet is required; USB sticks are not allowed.

Benefits

  • Commitment to personal development.
  • Guidance and support from the Executive Team.
  • Leadership and mentoring for entry-level to senior staff.
  • Recognition of outstanding efforts.
  • Team building events, team lunches, happy hours, and company-wide events.
  • Supportive environment focused on continuous learning and growth.
  • Starting rate of PHP 30,000.
  • Shift schedule of 8 AM to 5 PM Pacific Standard Time.

Interested in this position?

Apply directly on the company website

Apply Now

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