Junior / Integration Manager, Brazil

2 weeks, 6 days ago
Full-time
Junior
Project and Program Management
Xsolla

Xsolla

Xsolla is an international payment solution provider for online games, offering tools to launch, monetize, and scale games worldwide with local payment methods and fraud prevention.

Internet Software & Services
251-1K
Founded 2005

Description

  • Diagnose integration issues using data dumps, technical logs, and other technical evidence.
  • Describe client-reported issues clearly and concisely for internal resolution.
  • Provide workable technical problem-solving support for integration-related cases.
  • Communicate solutions clearly and reference appropriate documentation when helping clients.
  • Escalate or route issues to the correct internal teams when needed.
  • Manage a significant workload independently while prioritizing multiple projects and client needs.
  • Use customer service skills to support clients and maintain strong interpersonal communication.
  • Work with online productivity tools such as Confluence, JIRA, Basecamp, Slack, and Google Translate.
  • Learn and adapt to new tools, methods, and technologies as required.

Requirements

  • Bachelor’s degree.
  • 2+ years of experience.
  • Experience within the video game industry.
  • Prior integration experience.
  • General integration knowledge.
  • Ability to problem-solve and understand specific client needs.
  • Clear written and verbal communication skills.
  • Strong customer service and interpersonal skills.
  • Ability to manage a significant workload with high autonomy, strong prioritization, and excellent time management.
  • Preferred: multilingual proficiency, experience with web or game programming (Unreal, Unity), or a higher education background in computer science.

Benefits

  • 100% company-paid medical, dental, and vision plans.
  • Unlimited Flexible Time Off.
  • Personalized career roadmap for each employee.
  • Training and educational opportunities for professional development.
  • Supportive benefits program focused on employees’ physical, mental, and emotional well-being.
  • Remote work environment.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

AI Agent Designer

Open (YC W24) 11-50 information technology & services

OpenCX is hiring an AI Agent Designer to build and improve customer-facing AI agents by translating real use cases into reliable agent behavior.

LLM
58 minutes ago

Senior Systems Specialist - UK Based

M-Files 251-1K Professional Services

M-Files is hiring a Senior Systems Specialist in the United Kingdom to support customer implementation projects by defining business requirements, designing solutions, and improving business processes for its AI-native document management platform.

Azure C# HTML JavaScript .NET SQL Server Windows Server
3 hours, 44 minutes ago

04. Executive Assistant and Client Support Specialist Part-time | Fully Remote

www.getstafi.com 11-50 Professional Services

Voxidea is hiring a part-time Executive Assistant & Client Support Specialist to provide remote administrative and client-facing support to senior-level executives for U.S.-based clients.

4 hours, 23 minutes ago

Customer Success Journey & Programs Specialist

Calabrio 251-1K Professional Services

Verint is hiring a CS Journey & Programs Specialist to design and operationalize customer journey frameworks and create stage-specific Customer Success resources that support consistent, outcome-focused engagements across named and tech-touch customers.

CRM Salesforce
5 hours, 44 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers