Bilingual Medical Sales Representative (Part-Time)

9 hours, 35 minutes ago
Part-time
Mid Level
Customer and Technical Support
Winning Assistants

Winning Assistants

Winning Assistants specializes in providing HIPAA certified virtual assistants to healthcare professionals, enabling them to efficiently manage administrative tasks such as medical billing, coding, and patient communications, thereby allowing clients t...

Health Care Providers & Services

Description

  • Conduct outbound and cold calls to prospective patients, qualify leads, address objections, and convert qualified leads into booked appointments.
  • Follow up with leads through nurturing and re-engagement sequences.
  • Respond to patient inquiries by phone, email, chat, and text in English and Spanish.
  • Schedule, reschedule, and coordinate appointments while maintaining accurate calendars.
  • Document calls, conversations, follow-ups, outcomes, and appointment statuses in the CRM.
  • Track lead sources, conversion activity, and performance against sales and appointment-setting KPIs.
  • Coordinate outreach with marketing campaigns and assist with campaign and lead-source reporting.
  • Provide clear, empathetic, and professional communication throughout every patient interaction.
  • Maintain patient confidentiality and handle protected health information securely across all communication channels.

Requirements

  • Fluent professional communication in Spanish and English, including clear written and spoken English.
  • Relevant experience in sales, cold calling, appointment setting, lead generation, lead conversion, healthcare, dental, or a similar results-driven role.
  • Experience qualifying, nurturing, and following up with leads.
  • Strong persuasive communication, active listening, objection-handling, and relationship-building skills.
  • Ability to manage multiple leads and conversations while maintaining accurate records.
  • Strong organization, time management, attention to detail, resilience, and follow-through.
  • Comfort working toward measurable sales, appointment-setting, conversion, and other KPIs.
  • Ability to align outreach with marketing campaigns and adjust strategies based on performance coaching.
  • Understanding of HIPAA requirements and patient confidentiality.
  • Preferred: Dental or healthcare sales, dental appointment coordination, dental terminology, dental insurance, or Dental Virtual Assistant experience.
  • Preferred: Experience with Open Dental, Dentrix, Eaglesoft, CRM platforms, or VoIP/cloud phone systems.
  • Must provide NBI Clearance and/or Local Police Clearance before onboarding.
  • Must work Saturdays and Sundays, 10 hours per day, for 20 hours per week, and attend camera-on video meetings when required.
  • Must have a reliable computer, webcam, noise-canceling headset, quiet workspace, and internet speed of at least 25 Mbps.

Benefits

  • $6–$8 per hour based on experience, plus performance-based commissions for meeting KPIs.
  • Dedicated HR and contractor support team.
  • HIPAA and cybersecurity training with certification provided.
  • Performance training covering communication, client management, productivity, and best practices.
  • Optional VPN access, templates, workflow guides, productivity tools, and client-specific SOP support.
  • Client-approved U.S. holidays and time off; paid time off may be available at the client’s discretion.
  • Potential performance bonuses, incentives, or increased hours based on client approval.

Interested in this position?

Apply directly on the company website

Apply Now

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