RemoteLeaf Logo
Log in Sign up

Behavioral Health Patient Coordinator

45 minutes ago
Philippines
Full-time
Junior
Administrative Assistant
Customer and Technical Support
Cybersecurity HIPAA
Apply Now
Winning Assistants

Winning Assistants

Winning Assistants specializes in providing HIPAA certified virtual assistants to healthcare professionals, enabling them to efficiently manage administrative tasks such as medical billing, coding, and patient communications, thereby allowing clients t...

Health Care Providers & Services
View All Jobs 37

Description

  • Answer inbound patient calls and respond to patient inquiries professionally and empathetically.
  • Provide appointment reminders and support appointment scheduling and calendar coordination.
  • Verify insurance eligibility and benefits using Availity and payer portals.
  • Assist with prior authorization workflows and insurance-related follow-up.
  • Support referral processing and in-house patient follow-up workflows.
  • Assist with administrative billing-related tasks as needed.
  • Coordinate medication refill requests when needed.
  • Maintain organized documentation and clear communication workflows.
  • Help reduce missed calls and improve patient responsiveness.
  • Reduce administrative burden for the internal team by supporting daily front desk and coordination tasks.

Requirements

  • Previous experience in a healthcare administrative, patient coordination, or behavioral health support role.
  • Mental health or behavioral health experience strongly preferred.
  • Experience handling patient communication, scheduling, insurance verification, and administrative workflows.
  • Strong reliability and consistent attendance is a critical requirement.
  • Professional, empathetic, and patient-focused communication skills.
  • Ability to multitask and manage a high administrative volume efficiently.
  • Comfort working independently with minimal supervision.
  • Strong organizational skills and attention to detail.
  • Must speak and write English very clearly.
  • Must be able to submit an NBI clearance and/or Local Police Clearance before onboarding.
  • Must be available for video meetings with camera on when needed.
  • Experience with Practice Fusion, Availity, RingCentral, and Microsoft Teams is strongly preferred.
  • Reliable laptop or desktop computer is required.
  • High-speed internet connection of at least 10 Mbps is required.
  • Noise-canceling headset and webcam are required.
  • Must have a quiet, professional workspace.

Benefits

  • Dedicated HR and contractor support team.
  • Optional premium VPN access for added privacy and security.
  • HIPAA and cybersecurity training with certification provided.
  • Access to top 1% VA performance training.
  • Client-approved U.S. holidays off, depending on client needs.
  • Client-approved paid or unpaid time off may be available.
  • Access to templates, workflow guides, productivity tools, and SOP support.
  • Optional performance-based incentives, bonuses, or increased hours may be available.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

B

Resource Assistant (Workflow management)

Brandtech+ 501-1000 Marketing services

Brandtech+ is hiring a Resource Assistant in India to support resource planning, people operations, and talent coordination across UK- and EMEA-focused markets.

India Full-time Mid Level Project Coordinator
30 minutes ago
A

Sports Travel Coordinator | Remote

Aisle and Abroad Travel & Tourism

A remote Sports Travel Coordinator role at Sara supporting clients with travel arrangements and event logistics for sporting events, tournaments, and group experiences.

Mexico Full-time Entry Level Project Coordinator
$45k-$65k
54 minutes ago
A

Reservations Assistant | Remote | No Experience Needed

Aisle and Abroad Travel & Tourism

Sara is hiring a fully remote Reservations Assistant to coordinate bookings and scheduling while ensuring reservation details are handled accurately and efficiently.

United States Full-time Entry Level Administrative Assistant
$45k-$65k
55 minutes ago
skillerszone

Remote Data Entry Specialist

skillerszone

Remote Data Entry Specialist at a customer service company responsible for accurately maintaining company databases and records in a fully remote, flexible role.

United States Full-time Entry Level Administrative Assistant
$52k-$62k
56 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers