Business Operations Specialist

2 hours, 12 minutes ago
Full-time
Mid Level
Project and Program Management
Wingz

Wingz

Wingz provides compassionate and safe Non Emergency Medical Transportation (NEMT) services across the U.S., utilizing a network of credentialed drivers to help vulnerable populations access necessary healthcare.

Road & Rail
51-250
Founded 2011
$14M raised

Description

  • Assist leadership with daily operational coordination and business priorities.
  • Monitor workflows and support improvements to operational processes.
  • Maintain operational documentation, reports, and internal procedures.
  • Support communication with partners and clients on matters related to service agreements.
  • Help address operational issues while ensuring alignment with contract terms.
  • Maintain strong working relationships with vendors, partners, and internal teams.
  • Support operational reporting and performance tracking.
  • Assist with projects related to business growth, partnerships, and operational improvements.
  • Identify operational risks or inefficiencies related to contracts and service delivery.
  • Recommend and help implement tools or processes that improve contract tracking and operational transparency.

Requirements

  • At least 3 years of experience in operations, business support, contract coordination, or a similar role.
  • Experience working with business contracts, service agreements, or vendor contracts.
  • Strong organizational and documentation management skills.
  • Excellent written and verbal English communication skills.
  • Ability to work independently and manage multiple priorities.
  • High attention to detail when handling agreements and operational requirements.
  • Experience supporting operations, partnerships, or vendor management is preferred.
  • Background in logistics, transportation, healthcare operations, or service-based businesses is preferred.
  • Familiarity with contract documentation, service-level agreements (SLAs), and vendor coordination is preferred.
  • Experience working with remote teams and operational tools such as Slack, Google Workspace, CRM, or project management systems is preferred.

Benefits

  • Unlimited PTO.
  • HMO after the probationary period.
  • Remote independent contractor setup.
  • Full-time, long-term employment opportunity.
  • US EST work schedule.

Interested in this position?

Apply directly on the company website

Apply Now

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